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Siebel Financial Services Enterprise Application Integration Guide > Understanding Financial Services Integration Paradigms > OverviewYou need to integrate your Siebel applications with other external systems for the following reasons:
Before you begin an integration project, identify your integration needs. You may have data in a variety of applications such as back-office solutions for Policy Administration, Claims, or accounting; e-commerce applications such as Web store fronts; and help desk applications. There are several ways you can approach your integration, depending on your needs. You can connect Siebel applications and your back-office or e-commerce system using prebuilt Siebel Financial Services EAI connectors. You can connect Siebel applications and an external application, using Siebel Financial Services EAI custom-built connectors. You can integrate Siebel Financial Services applications with middleware solutions. And you can integrate Siebel Financial Services applications with external applications, using a third-party EAI product. Siebel Financial Services EAI provides solutions for each element of the EAI planning process.
Siebel Integration Designer provides the infrastructure that allows you to define real-time interfaces to external systems in a variety of ways. You can use the Siebel BIM to send and receive requests for data, requests for action, and data synchronization. You can define integration workflow processes by sequencing integration requests without programming using Siebel Workflow Designer. NOTE: For details on Siebel Workflow, see Siebel Business Process Framework: Workflow Guide. |
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