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Installing and Deploying Additional Languages


This topic is part of About Installing and Deploying Siebel Business Applications with Multiple Languages.

This scenario is intended for customers who did not install all of the Siebel language packs and later determine that they require additional supported Siebel language packs that were not previously installed and deployed.

This topic describes adding new languages to your existing Siebel Business Applications deployment and existing physical resource allocation. As part of expanding language support, you might also install components on new servers that include new language packs.

For an existing installation of Siebel Enterprise Server or SWSE of the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4, you can run the same installer again to add any available and supported language packs that you require that were not previously installed. You can perform this installation task using unattended mode (silent mode) only.

For detailed requirements and other information about running Siebel installers and Configuration Wizards, see Requirements for Installing and Configuring Siebel Business Applications and other applicable parts of this guide.

NOTE:  Where you are adding languages to an existing installation, the primary language for the Siebel database will already have been determined when you installed the Siebel database. Any language that is to serve as the primary language for a new Siebel database must be included in the installation of the base release.

The following procedure applies to Siebel Enterprise Server and Siebel Web Server Extension. (For Siebel Web Client and Siebel Tools installers, no explicit option is available for the task to add languages. If you select an existing installation, then the installer allows you to specify the languages to add to this installation.)

The procedure to install additional languages for Siebel Enterprise Server or SWSE in unattended mode using response files includes many parameters that specify details about your existing installation. Review the comments for these parameters in the response file to determine which parameters you must provide values for. For example, for Siebel Enterprise Server, you must set the parameter for each installed component to true. For more information about many of these parameters, see the documentation for Oracle Universal Installer on Oracle Technology Network.

NOTE:  You perform the tasks in this topic in conjunction with topics such as Installing Siebel Enterprise Server and Installing the Siebel Web Server Extension. Perform all of the applicable steps that are documented in more detail in these and other topics.

To install and deploy additional languages on existing installations

  1. Perform tasks similar to those described in Installing and Deploying All Required Languages Once or Installing All Required Languages but Deploying Some Languages Later. In this case, it is assumed that you did not install and deploy all of the languages.
  2. Review Limitations for Installing Additional Languages.
  3. Uninstall any Siebel Patchset releases that you have installed on top of Siebel CRM version 8.1.1.11 or version 8.2.2.4.
  4. Verify that the additional new languages that you require and plan to install are included in the Siebel network image.
  5. Navigate to the location of an existing response file that corresponds to the task you are performing.

    For example, for Siebel Enterprise Server on Microsoft Windows, navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server\Disk1\stage\Response.

    In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as C:\Siebel_Install_Image\8.1.1.11 or C:\Siebel_Install_Image\8.2.2.4.

  6. Copy and edit the response file that you need. The response files that you can use are as follows, depending on your Siebel version. Choose the file whose name best reflects the version, product, and operating system for your installation.

    811x_ses_addlang_win.rsp

    811x_swse_addlang_win.rsp

    822x_ses_addlang_win.rsp

    822x_swse_addlang_win.rsp

  7. Copy the edited file to a suitable location. For example, you might place a file into a subdirectory of the existing location for the response files, or into a temporary location such as C:.
  8. Navigate to the location of the installer for the Siebel module for which you are installing additional languages.

    For example, for Siebel Enterprise Server on Microsoft Windows, navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server\Disk1\install.

  9. When you are ready to install additional languages as indicated by your response file settings, run the Siebel Enterprise Server or SWSE installer program in unattended mode (silent mode) on each physical server where Siebel modules are installed. The following is an example command for Siebel Enterprise Server, for Siebel CRM version 8.1.1.11:

    setup.bat -silent -responseFile C:\811x_ses_addlang_win.rsp

  10. When you are ready to deploy additional installed languages that were not previously deployed on each Siebel Server, perform the following for each Siebel Server where you have installed these languages:
    1. Start the Siebel Server Configuration Wizard.
    2. Choose the wizard task Add Language Support for the Siebel Server.
    3. In the Deployed Languages screen, specify the additional languages to deploy.
    4. Execute the configuration.
  11. When you are ready to deploy additional installed languages that were not previously deployed on each SWSE, perform the following for each SWSE where you have installed these languages:
    1. Start the SWSE Configuration Wizard.
    2. Choose the wizard task Add Language Support for the SWSE Configuration.
    3. In the Deployed Languages screen, specify the additional languages to deploy.
    4. Execute the configuration.
  12. For each additional installed (nonprimary) language that you are deploying for the first time: add the language to the Siebel database and import the Siebel Repository. Also run the MLOV conversion utility (once).
  13. Install the latest Siebel Patchset release on all of the components in your Siebel deployment.
Related Topics

Installing Siebel Enterprise Server

Installing the Siebel Web Server Extension

Limitations for Installing Additional Languages

Installing and Deploying All Required Languages Once

Installing All Required Languages but Deploying Some Languages Later

Requirements for Installing and Configuring Siebel Business Applications

About Siebel CRM Releases

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