Siebel Installation Guide for Microsoft Windows > Additional Postinstallation and Configuration Tasks > Process of Configuring Load Balancing for Siebel Business Applications >

Setting the Load Balancer Connection Timeout Interval

Many third-party HTTP load balancers allow you to set a connection timeout interval. When the timeout occurs, the load balancer's SISNAPI connection to the Application Object Manager on the Siebel Server is terminated. In addition, Application Object Managers have a configurable timeout parameter, SISNAPI Connection Maximum Idle Time (alias ConnIdleTime). When a session is idle for the specified time, the Application Object Manager closes the session.

This task is a step in Process of Configuring Load Balancing for Siebel Business Applications.

To set the load balancer connection timeout interval

• Set the load balancer connection timeout interval to be slightly longer than the ConnIdleTime setting of the Application Object Managers for which it will provide load balancing.

  For example, if ConnIdleTime is 600 seconds, then set the load balancer connection timeout interval to 601 seconds or higher.

  NOTE:  Avoid setting ConnIdleTime to be greater than the load balancer connection timeout interval. Doing so can cause login screen delays and problems with communications performance.