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Roadmap for Installing Siebel Business Applications in a Patch Installation Case (Existing Installation)


Use this roadmap to guide you in performing the installation tasks for deploying the current release of Siebel CRM, where there is an existing installation of a prior version. This is the patch installation case. The current release is Siebel CRM version 8.1.1.11 or version 8.2.2.4 (Siebel Innovation Pack 2013).

Use this roadmap when you have an existing Siebel Business Applications installation of a prior version, such as Siebel CRM version 8.1.1 or 8.1.1.10, or Siebel CRM version 8.2.2 or 8.2.2.3. You must perform the patch installation tasks for any existing installed software. For Siebel Enterprise Server and Siebel Web Server Extension, patch installation is also called migration installation.

NOTE:  In addition to the tasks listed in this topic, it is recommended that, for each applicable Siebel module, you install the latest Siebel Patchset release after you install Siebel CRM version 8.1.1.11 or version 8.2.2.4. In some cases, installing a particular Siebel Patchset release might be required. For more information, see About Siebel CRM Releases.

This roadmap does not include the task of running Incremental Repository Merge. Before you do this, you must have installed at least one Siebel Server with Database Configuration Utilities and installed Siebel Tools. In addition, you must have updated the Siebel Repository files, as described in Obtaining Updated Siebel Repository Files. For more information about running Incremental Repository Merge, see Siebel Database Upgrade Guide.

The installation process for Siebel Business Applications in a patch installation case requires multiple tasks that you perform in the following general sequence:

  1. Create the network images for all applicable releases of Siebel CRM:
  2. For the Siebel Enterprise Server software, install the current release as a migration installation for each existing installation (patch installation case).

    See Installing Siebel Enterprise Server Components and the Siebel Web Server Extension.

  3. For the Siebel Web Server Extension (SWSE), install the current release as a migration installation for each existing installation (patch installation case).

    See Installing Siebel Enterprise Server Components and the Siebel Web Server Extension.

  4. For Siebel Mobile Web Clients or Developer Web Clients, install the current release as a patch installation for each existing installation.

    See Installing Siebel Web Clients and Siebel Tools.

  5. For Siebel Tools, install the current release as a patch installation for each existing installation.

    See Installing Siebel Web Clients and Siebel Tools.

  6. Verify the installation of Siebel Business Applications modules.

    See Verifying and Troubleshooting Your Installation.

  7. For Siebel Management Server, install the current release as a patch installation for each existing installation.

    See Installing and Configuring Siebel Management Agents and Siebel Management Server.

  8. Perform any additional postinstallation tasks.

    See Additional Postinstallation and Configuration Tasks.

Related Topics

Roadmap for Installing and Configuring Siebel Business Applications for a New Deployment

Roadmap for Installing and Configuring Siebel Business Applications in an Upgrade Case (Existing Database)

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