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Siebel SmartScript Administration Guide > Extending Scripts with Siebel VB and Siebel eScript > Invoking Siebel Assignment ManagerYou can invoke Siebel Assignment Manager from SmartScripts using Siebel eScript or Siebel VB. How you invoke Assignment Manager depends on the mode in which Assignment Manager is operating. If Assignment Manager is executing in interactive mode, you require a user (for example, a service representative) to perform some action (for example, assign a record to an employee) to advance the script. If Assignment Manager is executing in dynamic mode, you can invoke it from a SmartScript by triggering certain events. A user is not required to invoke the Assignment Manager from the SmartScript. The following example procedure demonstrates how to invoke Assignment Manager executing in dynamic mode on a newly created service request record. NOTE: This procedure is an example of how you can invoke Assignment Manager from a SmartScript.
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