Siebel System Monitoring and Diagnostics Guide > Configuring Client-Side Logging >

About Client-Side Logging

Client-side logging allows you to diagnose and troubleshoot session and browser issues for Siebel Web Clients.

The options for deploying Siebel Web Clients are:

• Siebel Open UI
• High interactivity
• Standard interactivity

Siebel employee applications are typically deployed in high interactivity or Siebel Open UI, whereas customer-facing applications are not. For more information about standard and high interactivity, see Siebel System Administration Guide. For more information about Siebel Open UI, see Configuring Siebel Open UI.

Client-side logging is supported only for client computers running Microsoft Windows and Internet Explorer (IE). UNIX is not supported. For more information about which versions are supported, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

NOTE:  For Siebel CRM product releases 8.1.1.9 and later and for 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certification tab on My Oracle Support. For information about the Certification application, see article 1492194.1 (Article ID) on My Oracle Support.

Client-side logging uses the Siebel event logging system to collect data and write the information to a text log file. The log file resides in the C:\SiebelLogs directory on the computer running the application.

Client-side logging allows you to:

• Capture browser activity data for troubleshooting, such as when a Siebel Web Client stops responding or fails
• Log individual user or global session information for a specific Siebel Server
• Debug the source code using JavaScript
• Trace the sequences of operations

For examples of client-side logging files, see Examples of Log Files for Client-Side Logging.

Use the client-side logging feature as a complement to other system management tools.