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About Siebel Diagnostic Data Collector


The Siebel Diagnostic Data Collector (SDDC) is a command-line utility that resides in the binary subdirectory of the Siebel Server, Siebel Gateway Name Server, and Siebel Web Server Extension (SWSE) root directory as the executable siebsnap.exe under Microsoft Windows or as binaries under UNIX. When run, the Siebel Diagnostic Data Collector (SDDC) utility collects information individually for Siebel Servers, the Siebel Gateway Name Server, and the Siebel Web Server Extension. The utility stores the collected data in output files. These files are available for immediate review, or can be sent to Oracle Global Customer Support if required by creating a service request (SR) on My Oracle Support. For information on using SDDC to collect environment data, see Process of Collecting Siebel Environment Data Using SDDC.

SDDC creates output files after each execution. These files document environment information for each specific entity. For details on the location and type of collected information, see About Reviewing Siebel Environment Data.

NOTE:  To run an environment data collection, make sure you have all necessary executables or binaries available. For further information, see About SDDC Executables and Binaries.

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