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About User Interface Deployment Options for Siebel Web Clients

There are three fundamental user interface deployment options for a Siebel Web client:

• Siebel Open UI
• Standard interactivity
• High interactivity

The user interface characteristics of the Siebel Business Applications and the experience of your end users depend greatly on the user interface in which you deploy your applications. Each Siebel application is preconfigured to use one of these deployment modes. In general, it is recommended not to change the deployment mode from its default mode, unless you are migrating your users to Siebel Open UI.

NOTE:  Siebel Open UI, a new user interface deployment option, is an alternative to high interactivity for employee applications or to standard interactivity for customer applications and presents several advantages. You can deploy most Siebel applications using Siebel Open UI. For more information, see About Siebel Open UI. Most of the information in this chapter pertains only to standard interactivity or high interactivity and has not been significantly updated.

To deploy Siebel clients, software prerequisites and configuration requirements must be considered for each deployment mode. Each mode provides performance and usability characteristics that might offer advantages for a given environment. The deployment requirements for client computers must correspond to your target user characteristics.

For example, for employee applications, it is often feasible to deploy the applications in a controlled environment where specific client and browser requirements can be met that support high interactivity, which provides superior performance and usability compared to standard interactivity. For this reason, Siebel employee applications are provided for high interactivity. In general, it is assumed that you will deploy these applications using Siebel Open UI instead of high interactivity.

For customer applications, on the other hand, your deployment must have looser client and browser requirements for a diverse set of users, and require basic and broadly supported browser standards. For this reason, Siebel customer applications are provided for standard interactivity.

You must coordinate all of your deployment activities: those described in this book and in other books, including those listed in Additional Information About Browser Configuration.

This topic contains the following information:

• About Siebel Open UI
• About Standard Interactivity
• About High Interactivity
• Comparing High Interactivity and Standard Interactivity
• Additional Information About Browser Configuration