Siebel Email Administration Guide > Using Communications Operations > Specifying Settings for Mobile Devices >

Configuring Message Delivery

In the Message Delivery view, you can enter wireless messaging address information for each of your mobile devices. You must enter information in the following fields to define a wireless messaging address:

• Message Delivery Profile. Select a profile. The profile describes the network and message type to use to send wireless messages to your device.

  For example, your device is connected to the ABC wireless network operator. ABC can accept messages using the SMTP protocol. ABC then transmits the messages to your mobile device using the SMS protocol. This transmission can occur if your administrator creates a message delivery profile, such as ABC Network SMTP, for the Internet SMTP/IMAP Server or Internet SMTP/POP3 Server communications driver.

  To receive messages, you must associate the appropriate profile with your mobile device if your administrator has not done so. Consult your administrator for guidance about the profile to choose, or to have a profile added for your device. For more information about using communications profiles for message delivery, see Configuring Communications Drivers and Profiles for Wireless Messaging.

• Device Address. Enter a unique identifier for a particular mobile device. This identifier enables messages to be sent to this device. Frequently, the device address is the phone number.
• Address Priority. Select a priority, from 1 - Highest to 6 - Unranked, for each address of each mobile device. Wireless messages are sent to the device with the highest device priority and to the highest priority address for that device.

  To guarantee message delivery, make sure that only one device address is assigned the highest address priority. Only one address for a particular mobile device can have an address priority set to 1 - Highest. Any other address must have the address priority set to 2 or a higher number. Do not attempt to define any additional addresses if an address with priority 6 already exists.