Siebel Email Administration Guide > Using Communications Operations > Process of Managing Email Messages for Siebel Email Response >

Resending Outgoing Messages

When Communications Outbound Manager fails to send an outgoing message, the Status field of the outgoing message changes to Cancelled. You can resend these cancelled messages.

This task is a step in Process of Managing Email Messages for Siebel Email Response.

To resend an outgoing message

1. Navigate to the Communications screen, then the Communications List view.
2. Select Cancelled Items in the Saved Queries field of the toolbar.
3. In the list of email messages, select the outgoing message that you want to resend.
4. Click Re-Send.