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Siebel eService Administration Guide Addendum for Industry Applications > Siebel eService for Automotive > Administering Siebel eService for Automotive > Sharing Preventive Maintenance Documents with CustomersYou can share preventive maintenance documents with customers by adding the documents as attachments to preventive maintenance plans in Siebel Automotive. For example, you can create a document with detailed instructions for servicing an automobile, and attach the document to the appropriate preventive maintenance plan. Then, customers who use that preventive maintenance plan can click a preventive maintenance action in the Actions list in Siebel eService for Automotive to display a form with detailed information about the action and a list of attachments. The customers can click any attachment in the list to download and display the document. To share a preventive maintenance document with a customer
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