Siebel eService Administration Guide > Configuring Siebel eService >

Upgrading to Siebel eService 7.5

The process of upgrading Siebel eService 6.X or 7.X to the Siebel 7.5 environment adheres to the same general guidelines documented in the Siebel Database Upgrade Guide for the operating system you are using.

For Oracle's Siebel eService, the three general steps are:

• Upgrade repository. Use Siebel Application Upgrader.

  The majority of the Siebel eService application definition is stored in the repository as declarative objects and attributes such as Siebel Business Objects, Components, Applets, Views, and Web template mappings. The Siebel Application Upgrader will automatically upgrade the Siebel eService Web application definition with customization carried forward and conflict resolution rules applied. You may also review and optionally override the conflicts detected in the upgrade process.

• Upgrade Web templates. This step is only required if you want to take advantage of the 7.5 SWE tags.

  Siebel 7.5 Web Engine is backwards-compatible with Siebel 6.X and 7.X. The 6.X and 7.X Web templates can be reused without modification in Siebel 7.0. The 6.X tags are fully supported by the Siebel Web Engine 7.5. To take advantage of the Siebel 7.5 SWE tags, you can start with your customized templates from 6.x or earlier versions of Siebel 7.X and modify them, or you can take the standard Siebel 7.5 templates and customize them.

• Validate and test applications. After the upgrade process has been completed, you will want to validate the new merged repository and application before deploying into a production environment.