18.6 Using Web Folders as a WebDAV Client

Web Folders is a Microsoft operating system extension that supports the WebDAV protocol. If you access Web Folders on your computer, you can browse the content of page groups in your portal through Windows Explorer and drag and drop files into the pages in those page groups.

Note:

Customers experiencing problems with Web Folders have noticed a marked improvement when they update MSDAIPP.DLL to version 12.0.4518.1014 or later. Typically this dll is located on your file system in C:\Program Files\Common Files\System\Ole DB. At the time of publication, updates were available through Microsoft at:
http://support.microsoft.com/kb/907306

This section provides information on how to set up Web Folders to work with your portal. It contains the following subsections:

18.6.1 Web Folders and Network Places

The process for accessing a Web Folder or a Network Place (Windows 2000 and XP's version of Web Folders) varies a little according to your version of Windows. But many of the steps are the same. This section provides information on how to set up a Web Folder or Network Place as well as additional usage notes. It contains the following subsections:

18.6.1.1 Setting up a Web Folder or a Network Place

To set up a Web Folder or a Network Place:

  1. Open Windows Explorer:

    • In Windows 9x/NT, double-click My Computer.

    • In Windows 2000/XP, double-click My Network Places.

  2. In Windows 9x/NT, open the Web Folders folder and double-click Add Web Folder.

    In Windows 2000/XP, double-click Add Network Place.

  3. Follow the wizard:

    • When prompted, enter the Oracle Portal DAV URL:

      http://<hostname>:<port>/dav_portal/<dadname>
      

      To display one particular page group or page, add those elements to the URL, using the page's internal name (rather than its display name). Follow the syntax:

      http://<hostname>:<port>/dav_portal/<dadname>[/<page_group>][/<page>]
      
    • When you are connected, enter your Portal user ID and password. To avoid having to log in multiple times during this session, check the check box to remember/save the password.

Once your Web Folder or Network Place is set up, you'll find it listed under the Web Folders or My Network Places node in Windows Explorer.

You can log in to Web Folders as one user at any given time. Multiple simultaneous logins are not allowed. If you want to log in to Web Folders as a new user, clear your cookies, restart your computer to clear out the current login session, then log in as the new user.

18.6.1.2 Additional Notes on Web Folders and Network Places

In Windows 2000 and XP, Web Folders is built into the operating system as part of My Network Places. In these operating systems, you can set up Web Folders (that is, a Network Place) through the Add Network Place wizard. To start the wizard, double-click Add Network Place in Windows Explorer.

To use Web Folders in Windows 9x/NT, you must install Internet Explorer 5.5 (not 6.0).

If you have Internet Explorer 5.5 installed, but cannot find a Web Folders node under My Computer, you must explicitly install the Web Folders component of Internet Explorer through Add/Remove Programs in the Control Panel.

In Windows 9x/NT, if you have Internet Explorer 6.0 installed, you will not have Web Folders. You must install Internet Explorer 5.5 and the Web Folders component. After you have done this, you can upgrade to Internet Explorer 6.0 without losing support for Web Folders.

Web Folders sometimes stores your user name and password, or your portal session cookie, or both. It uses these details when creating Web Folders or re-creating a previously-existing Web Folder. Consequently, it may not be possible to create multiple Web Folders for portals on the same host using different authentication information. We advise that, unless you understand exactly how your Web Folders implementation behaves, you do not create more than one Web Folder referencing any single host. Also, you should remain vigilant if you attempt to create a Web Folder referencing the same portal, but with different user login details; Windows may perform the login step without prompting you.

If you are using Web Folders on Windows 2000 or XP you may be prompted for your user name and password twice: once when you click Next after specifying the DAV URL for the portal, and again when you click Finish.

18.6.2 Using Web Folders to Work with Portal Content

In Web Folders, depending on your operating system, you cannot copy a file into the same folder. For example, in Windows 2000 and XP, dragging an item from the right pane into the same folder in the left pane will raise an error.

If you drag a file from one page to another within Web Folders, and the file already exists in the target page, even if versioning is enabled in the target page, the file will overwrite the existing version, and all other versions will be lost. To preserve versioning in WebDAV, copy (rather than drag) the file to your local system, then copy it from there to the target folder.

18.6.3 Error Messages in Web Folders

When performing actions on portal content using Web Folders you may encounter error messages that do not seem to be appropriate for the action. For example, when creating a new version of an item, you may get an error message that implies the item will be overwritten rather than a new version created. Also you may get an error message when moving an item asking you to verify that you want to delete the file. This messaging is caused by the underlying behavior of the client. It does not affect the actual action that is being performed.

In Windows 2000 and XP, the message you receive when you add a new version of an item may imply that you are overwriting the file rather than adding a new version. This is a limitation of the client's messaging. If Simple or Audit versioning is enabled for the page, replacing a file in the WebDAV client always creates a new version.

Sometimes, Web Folders does not update its view correctly. If this is the case, click your browser's refresh button, or press the F5 button on your keyboard. If this does not work, try closing then reopening Web Folders.