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Oracle® Real User Experience Insight Accelerator for Oracle E-Business Suite Guide
Release 5.1 for Linux x86-64

Part Number E14896-02
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B Troubleshooting

This appendix highlights the most common problems encountered when installing the RUEI accelerator for Oracle E-Business Suite. The information in this appendix should be reviewed before contacting Customer Support.

B.1 Network Traffic Does Not Appear to be Measured

In the event that expected network traffic does not appear to be reported, it is recommended that you review the following points:

It is strongly recommended that after installing the EBS accelerator, you login to the EBS application, and execute a critical path through the application. Then, you should search for recorded action within RUEI, and use the Session Diagnostics facility to verify that it is correctly reported. In particular: