Using Email Marketing On Demand >

Selecting Campaign Recipients

You can select individual contacts that you want to target for a campaign, or import lists of contacts.

To target individual contacts for a campaign

On the Campaign Detail page, scroll down to the Recipients section and do the following:
To target contacts one by one, click Add.
To remove the contact, click the Remove link in the record row. This disassociates the contact without deleting any records.
Save the record.

Using Automated Upload Tools

You can use the Siebel CRM On Demand Import Wizard to import campaign recipients. For more information on importing records, see the Siebel CRM On Demand online help.

Additionally, if your company uses Segmentation Wizard, you can create highly targeted contact lists or segments using multidimensional criteria. The resulting segment can then be associated with a specific campaign using the automated Upload Segments function.

NOTE:  Segmentation Wizard is a free add-on application that works between Siebel CRM On Demand and Microsoft Excel. To download the Segmentation Wizard application, click the Customer Care or Training Link from any page in Siebel CRM On Demand. This will take you to the Training and Support Center, where you can select the Search Knowledge option and sign in to OracleMetaLink 3, the Oracle Customer Support Portal. (If you have not yet registered, simply click the Register Now button and follow the instructions.) When you have logged in, click the Downloads link and select Segmentation Wizard.