Using Oracle Email Marketing On Demand >

Selecting Campaign Recipients

You can select individual contacts to target for a campaign, or import lists of contacts.

NOTE:  Make sure that email addresses are correctly formed (example: name@domain.com). Improper email addresses might not send properly, and they cannot be delivered.

To target individual contacts for a campaign

On the Campaign Detail page, scroll down to the Recipients section and do the following:
To target contacts one by one, click Add.
To remove the contact, click the Remove link in the record row. This action disassociates the contact without deleting any records.
Save the record.

Using Automated Upload Tools

You can use the Oracle CRM On Demand Import Wizard to import campaign recipients. For more information on importing records, see the Oracle CRM On Demand online help.

Using Segmentation Wizard

Segmentation Wizard is a free add-on application that works between Oracle CRM On Demand and Microsoft Excel. If your company uses Segmentation Wizard, you can create highly targeted contact lists or segments using multidimensional criteria. The resulting segment can then be associated with a specific campaign, using the automated Upload Segments function.

To download the Segmentation Wizard application

Click the Customer Care or Training Link from any page in Oracle CRM On Demand.
In the Training and Support Center, click Knowledge and Training.
Sign in to My Oracle Support, click the Downloads link, and then select Segmentation Wizard.