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Oracle® Real User Experience Insight User's Guide
Release 5.1 for Linux x86-64

Part Number E15344-01
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H WebLogic Portal Support

This appendix provides a detailed discussion of the support available for the accurate monitoring of WebLogic Portal-based applications. Note WebLogic Portal support is provided as part of the default RUEI installation. No separate installation procedure needs to be applied.

H.1 Introduction

RUEI supports out-of-the-box monitoring of WebLogic Portal applications. It automatically discovers WebLogic Portal Web applications, and translates network objects to business functions. Using this support, individual user actions are automatically matched to the correct Web application, desktop, portal, book, and page to provide contextual analysis.

The monitoring support described in the rest of this appendix has been verified against applications based on WebLogic Portal version 10.3.

H.2 Creating WebLogic Portal Suite Definitions

You can create suite definitions for WebLogic Portal-based applications in the same way as for any other supported Oracle Enterprise architecture. The procedure to create suites is fully described in Section 6.4, "Working With Suites".

An example WebLogic suite definition is shown in Figure H-1.

Figure H-1 WebLogic Portal Suite Definition

Description of Figure H-1 follows
Description of "Figure H-1 WebLogic Portal Suite Definition"

The dialog shown in Figure 6-31 allows you to specify the Oracle Enterprise architecture upon which the suite is based. Select the option "WebLogic Portal". Upon completion, the suite definition you have specified is displayed. An example is shown in Figure 7-9.

Figure H-2 Example WebLogic Portal Suite Overview

Description of Figure H-2 follows
Description of "Figure H-2 Example WebLogic Portal Suite Overview"

H.3 Specifying the Cookie Technology

As explained previously, session information is based on cookies. The procedure to specify the cookie technology used by your applications is fully explained in Section 7.1, "Specifying Cookie Technology".

Because WebLogic Portal is based on the WebLogic technology, it is most likely that your WebLogic Portal applications will use the JSESSIONID state cookie. To enable RUEI to monitor and track users over the complete session, you should ensure the cookie path is set to "/". If your WebLogic Portal application uses another cookie name for state tracking, you need to update the application definition to reflect this.

H.4 Verifying and Evaluating Your WebLogic Portal Definitions

To ensure the quality of the data being collected and reported by RUEI for your WebLogic Portal-based applications, it is strongly recommended you verify their reported details. You should pay particular attention to the number of associated pages detected for the defined suite(s).

Select Browse data, then select the All pages group, and then the Applications sub-group. Within the individual dimensions, such as Pageviews and hits, you can see pageviews are reported for several applications. The suite name in the definition is shown between brackets. An example is shown in Figure H-3.

Figure H-3 Suite Pageviews

Description of Figure H-3 follows
Description of "Figure H-3 Suite Pageviews"

H.5 Suite Definition Mappings

A WebLogic Portal application can be identified with a hostname. Generally, a WebLogic Portal suite can be accessed in two ways: using only the hostname, or using the fully-qualified hostname (including the domain). Generally, you only need to specify the domain.

Table H-1 shows how the dimensions of a WebLogic Portal application are reported in RUEI.

Table H-1 WebLogic Portal Suite Definition Mappings.

Dimension level Content

web-app portal/desktop (suite_name)

Application. page-group

suite_name.web-app portal/desktop » book

suite_name.web-app portal/desktop » book » page.action


Figure H-4 shows an example of how a WebLogic Portal application is reported in RUEI.

Figure H-4 Example of WebLogic Portal Application Page Reporting

Description of Figure H-4 follows
Description of "Figure H-4 Example of WebLogic Portal Application Page Reporting"

H.6 Known Limitations

Currently, RUEI does not support all WebLogic Portal functionality. In particular, the following known limitations exist.