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Oracle® Real User Experience Insight Installation Guide
Release 6.0.1 for Linux x86-64
Part Number E16360-02
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Contents
List of Figures
List of Tables
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Getting Started
1.1
What is RUEI?
1.1.1
Data Collection
1.1.2
Product Architecture
1.2
Security
1.3
Connection Options
1.3.1
Copy Ports
1.3.2
TAPs
1.4
Installation and Deployment Options
1.4.1
Local and Remote Database Installations
1.4.2
Scalability Options
1.5
Hardware Requirements
1.5.1
Single-Server Requirements
1.5.2
Reporter Requirements
1.5.3
Collector Requirements
1.5.4
Deployment Best Practices
1.5.5
Data Retention Policies
1.5.6
Full Session Replay Storage Requirements
1.5.7
Memory Requirements
1.6
Software Requirements
1.7
Network Requirements
1.8
Client Requirements
1.9
Overview
2
Installing the Linux Operating System
2.1
Introduction
2.2
Download ISO Image and Burn DVD
2.3
Run Installer
2.4
Set up Disk Partitioning
2.5
Network Configuration
2.6
Package Installation
2.7
Post-Installation Wizard
2.8
Create Additional Users and Reboot
2.9
Verify NTP Daemon Operation
3
Installing the Required Components
3.1
Mounting the Enterprise DVD
3.2
Installing Collector-Only System Prerequisites
3.3
Installing the Database Prerequisites
3.3.1
Installing the Reporter Prerequisites
3.3.2
Installing All Requirements Using a Yum Repository (Alternative)
3.4
Installing and Configuring the Oracle Database
3.4.1
Creating the Database User Accounts and Groups
3.4.2
Configuring the Kernel Parameter Settings
3.4.3
Setting Shell Limits for the Oracle User
3.4.4
Creating the Database Directory
3.4.5
Configuring the Oracle User's Environment
3.4.6
Creating an Oracle init Script File
4
Installing the RUEI Software
4.1
Obtaining the RUEI Software
4.2
Unpacking the RUEI Software
4.3
Generic Installation Tasks
4.3.1
The RUEI Configuration File
4.3.2
Installing Java
4.4
Remote Collector Installation
4.5
Reporter Installation
4.5.1
Installing the Apache Web Server and PHP
4.5.1.1
PHP Configuration
4.5.1.2
Avoiding rsvg Warnings
4.5.2
Installing the Oracle Database Instant Client
4.5.3
Installing the php-oci8 Module
4.5.4
Installing the Zend Optimizer
4.5.5
Creating the RUEI Database Instance
4.5.6
Installation of the Reporter Software
4.6
Configuring the Network Interface
4.7
Enabling Multibyte Fonts (Optional, but Recommended)
4.8
Mail (MTA) Configuration (Optional, Reporter Only)
4.9
SNMP (Reporter Only)
4.10
Configuring Automatic Browser Redirection (Optional)
4.11
Configuring Reporter Communication (Split-Server Setup Only)
4.12
Verifying Successful Installation of RUEI
5
Upgrading to RUEI 6.0.1
5.1
Upgrading From RUEI 5.
x
to 6.0.1
5.2
Upgrading From RUEI 6.0.0 to 6.0.1
5.2.1
Rolling Back to Version 6.0.0
5.3
Rolling Back From 6.0.
x
to 5.1.
x
5.3.1
Rolling Back Remote Collector Systems
5.4
Rolling Back From 6.0.
x
to 5.0.
x
5.4.1
Rolling Back Remote Collector Systems
6
Configuring RUEI
6.1
Introduction
6.2
Performing Initial RUEI Configuration
6.3
Configuring a Collector System
6.3.1
Resetting a Collector System
6.4
Performing Post-Installation Configuration
6.4.1
Specifying the Cookie Technology
6.4.2
Adding/Uploading HTTPS SSL Keys
6.4.3
Specifying How Users are Identified
6.4.4
Naming Pages
6.4.5
Specifying the Scope of Monitoring
6.4.6
Authorizing Initial Users
6.5
Verifying and Evaluating Your Configuration
6.5.1
Viewing a Traffic Summary
6.5.2
Confirming Data Collection
7
Installing and Configuring the Oracle HTTP Server
7.1
Turning off the Default Web Server
7.2
Reporter System Without Local Database
7.2.1
Creating the Oracle User
7.2.2
Setting up the Oracle HTTP Server Environment
7.2.3
Creating the Installation Directory
7.3
Reporter System With Local Database
7.4
Installing Oracle HTTP Server
7.5
Verifying the Oracle HTTP Server Configuration
A
The ruei-check.sh Script
B
Setting the Maximum Data Group Size
B.1
Maximum Group Size and Condensation
B.2
Setting the Maximum Group Size
B.3
Reviewing the Effects of Changing the Maximum Group Size
B.4
Managing the Maximum Size of the Database
C
Troubleshooting
C.1
Running the ruei-check.sh Script
C.2
The ruei-prepare-db.sh Script Fails
C.3
Starting Problems
C.4
Data Collection Problems
C.5
Data Processing Problems
C.6
E-Mail Problems
C.7
SSL Decryption Problems
C.8
Missing Packages and Fonts Error Messages
C.9
ORA-xxxxx Errors
C.10
Oracle DataBase Not Running
C.11
General (Non-Specific) Problems
C.12
Network Interface Not Up
C.13
Memory Allocation Error During Upgrade Procedure
D
Installation Checklist
E
Third-Party Licenses
Index
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