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You can manually enter invoices for customers directly into the Accounts Receivable system for goods and services. More often, however, invoices are created from other JD Edwards EnterpriseOne systems, such as Sales Order Management, Contract Billing, and Real Estate Management or third-party systems that integrate with JD Edwards Accounts Receivable.

After invoices are created and sent to customers, based on specific payment terms and due dates, customer payments (or receipts) must be processed either manually or automatically so that you can recognize the revenue and decrease AR account balances. When a customer is late in paying their invoices, you can generate reports to determine how you want to handle overdue account balances. You might choose to generate a delinquency notice as a payment reminder or assess a late fee for each overdue invoice. When invoices are severely overdue, you might choose to send them to a collection agency for external collections.

In an effort to effectively manage account balances and credit information for customers, you can monitor account balance detail and statistical information on a regular basis to help you make informed decisions about whether to extend or increase customer credit amounts or put a customer's account on hold for further invoice generation. You can also generate and send monthly statements to customers to inform them of their account activity.

To ensure that AR and GL transactions are in balance, you can periodically run various types of integrity reports. You can periodically generate credit reimbursements (or payments) for customers who carry an overall credit balance on their account.