Welcome to the JD Edwards EnterpriseOne Applications Customer Self-Service Implementation Guide.
This guide is intended for implementers and end users of the JD Edwards EnterpriseOne Customer Self-Service system.
This implementation guide refers to these JD Edwards EnterpriseOne products from Oracle:
JD Edwards EnterpriseOne Sales Order Management
JD Edwards EnterpriseOne Inventory Management
JD Edwards EnterpriseOne Transportation Management
JD Edwards EnterpriseOne Forecast Management
JD Edwards EnterpriseOne Service Management
JD Edwards EnterpriseOne Case Management
JD Edwards EnterpriseOne Solution Advisor
Additional, essential information describing setup and design of the system appears in the companion volumes of documentation called JD Edwards EnterpriseOne CRM Application Fundamentals 9.0 Implementation Guide and JD Edwards EnterpriseOne Inventory Management 9.0 Implementation Guide.
Customers must conform to the supported platforms for the release as detailed in the JD Edwards EnterpriseOne minimum technical requirements. In addition, JD Edwards EnterpriseOne may integrate, interface, or work in conjunction with other Oracle products. Refer to the cross-reference material in the Program Documentation at http://oracle.com/contracts/index.html
for Program prerequisites and version cross-reference documents to assure compatibility of various Oracle products.
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc
.
Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.
You can access related documents from the JD Edwards EnterpriseOne Release Documentation Overview pages on My Oracle Support. Access the main documentation overview page by searching for the document ID, which is 1308615.1, or by using this link:
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1308615.1
To navigate to this page from the My Oracle Support home page, click the Knowledge tab, and then click the Tools and Training menu, JD Edwards EnterpriseOne, Welcome Center, Release Information Overview.
The following text conventions are used in this document:
Convention | Meaning |
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Bold | Indicates field values. |
Italics | Indicates emphasis and JD Edwards EnterpriseOne or other book-length publication titles. |
Monospace |
Indicates a JD Edwards EnterpriseOne program, other code example, or URL. |