Oracle® Communications Services Gatekeeper Alarm Handling Guide Release 5.0 Part Number E16614-02 |
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This document enumerates the types of alarms that may be generated in the course of running Oracle Communications Services Gatekeeper and gives the recommended steps for resolving them.
Note:
There is a one-to-one correspondence between Oracle Communications Services Gatekeeper alarms and the defined SNMP traps. To view the MIB directly, point your MIB browser to the fileBEA-WLNG-MIB
available in the <wlng_domain>/snmp
directory of your installation. Oracle Communications Services Gatekeeper does not provide a MIB browser, but most vendors of SNMP utilities do.An alarm list stored in the database contains information about alarms. Alarm information retrieved using listeners will have slightly different parameters.
Table 1-1 describes the parameters associated with alarms.
Information | Description |
---|---|
alarm_id |
A unique sequential identifier |
source |
The name of the software module that raised the alarm and the IP address of the server in which the module runs |
timestamp |
The time at which the event was triggered (in milliseconds from midnight 1 January 1970) |
severity |
The alarm's severity level. Valid entries are:
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identifier |
The alarm type |
alarm_info |
Information provided by the software module that raised the alarm |
additional_info |
3.0 style alarms only. This field includes:
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For more information, see "Events, Alarms, and Charging" in Communication Service Reference, another document in this set.
Alarms are grouped into two large sets: those raised by 2.2 style mechanisms and those raised by 3.0 style mechanisms. For more information on the differences between them, see "Events, Alarms, and Charging" in the Communication Service Reference, a separate document in this set. Descriptions of each alarm and steps to take to resolve them can be found in the following two chapters:
The numbers correspond to the new style sequential alarm_id
. The old 2.2 style identifiers continue to exist in the alarm.xml file as attributes in key
“AlarmIdentifier22” value
“<old number>” pairs.
110000-110008 Corba
110100-110105 Java management (JMX)
110500-110504 Plugin manager
110600-110618, 110680 Short messaging: SMPP plugin
110901-110922 Presence SIP plugin
111000-111006 Budget service
111100-111104 Storage service
111202-111209 MLP plugin
111700-111718 MM7 plugin
113300 Subscriber-centric policy interceptor
113400-113404 CDR to Diameter
113500-113504 Credit control interceptor
113601-11360 Geo-redundancy service
113701-113702 Geo-storage service
118100-118102 Heartbeater
119000-119017 Third Party Call - MPCC Parlay plugin
120100- 120111 Call Notification plugin
121000-121067 Audio Call - Parlay plugin
130100- 130105 Subscriber Profile LDAP plugin
131001- 131009 Third Party Call - INAP plugin
132100- 1321005 EWS Push Message - PAP plugin
400200-400207 Native UCP Protocol Server Service
400300-400312 Native UCP SMS plugin
400400-400407 Terminal Status - MAP plugin
400500-400513 SMPP Service Service
400600400617 Native SMPP
401050-401053 Native MM7 plugin
199900 Default