16 Voicemail Notes

This module contains the following types of information related to Oracle Beehive Voicemail:

• Known Issues with Oracle Beehive Voicemail

Known Limitations and Workarounds with Oracle Beehive Voicemail

This section contains information of known limitations and workarounds with Oracle Beehive Voicemail, and contains the following topic:

• BUSINESS_1:tel Must Be Set to Voice Principal for Message Status to Work Correctly

BUSINESS_1:tel Must Be Set to Voice Principal for Message Status to Work Correctly

Bug 9967996. A user's BUSINESS_1:tel address must contain the same value as the user's voice_principal in order for the user's message status to be updated and for the Message Waiting Indicator light to be set.

Known Issues with Oracle Beehive Voicemail

The following table contains brief descriptions for known issues with Oracle Beehive Voicemail:

Table 16-1 Known Issues with Oracle Beehive Voicemail

Bug Number	Description
9152117, 9158730, 9168114	Voice prompts in some non-English languages may be truncated.
9195212	If a directory module is defined for local facility lookup only, callers cannot search the global directory even if isGlobalLookupFallbackEnabled is set to true.
10387187	If an employee does not answer the call (arriving through PSTN), the call drops when it reaches the VXML router. This happens when calling the AA through PSTN.