This figure shows the Services Framework architecture. The application tier includes Customer Center, Customer Center Client Extension, Self-Care Manager, and Price list utilities. The CM tier runs the Telco Framework Manager, vertical service management, telco service management, telco provisioning, vertical AAA, telco AAA, and business process modules. The DM tier runs the database DM, Account Sync DM, Provisioning DM, XML provisioning payload, and the third-party provisioning system. The database tier includes the BRM database. Pipeline Manager receives unrated CDR files, rates them, and sends events to the BRM database via Rated Event Loader.