10 Troubleshooting

This appendix contains information about troubleshooting. It includes information about the following topics.

• "Contacting Support"

• "UI Slowdown"

• "Decimal Field Error"

• "I/PM and Windows Server Prerequisites"

• "Search Results Not Displaying Seconds When Displaying Time"

• "NULL Number Fields"

• "Full-Text Search Fails On Large Documents"

• "Repository Capacity Errors"

• "Problems Connecting Multiple I/PM Systems to Single Repository"

• "Font Errors"

• "Input Agent and Input File Issues"

• "Advanced Viewer Transformation Errors"

• "Problems with TIFF Display in Viewer"

• "Shared Temp Directory in Linux Causes Display Failure"

• "Shifting Redaction and Other Annotations"

• "Logging of ImagingException"

• "Reviewing Audit History of Deleted Documents"

• "Deciphering Nested Stack Errors"

• "500 Internal Server Error When Using OSSO"

• "Oracle Content Server 10g Provides Incorrect Dates for BPEL"

• "Doc URL Returned With Invalid IP Address"