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Oracle® Fusion Middleware Installation Guide for Oracle Identity Management
11g Release 1 (11.1.1)
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D Troubleshooting the Installation

This appendix describes solutions to common problems that you might encounter when installing Oracle Identity Management. It contains the following topics:

D.1 General Troubleshooting Tips

If you encounter an error during installation:

D.2 Installation Log Files

The Installer writes log files to the ORACLE_INVENTORY_LOCATION/logs directory on UNIX systems and to the ORACLE_INVENTORY_LOCATION\logs directory on Windows systems.

On UNIX systems, if you do not know the location of your Oracle Inventory directory, you can find it in the ORACLE_HOME/oraInst.loc file.

On Microsoft Windows systems, the default location for the inventory directory is C:\Program Files\Oracle\Inventory\logs.

The following install log files are written to the log directory:

D.3 Need More Help?

If you cannot solve a problem using the information in this appendix, look for additional information in My Oracle Support (formerly MetaLink) at

If you cannot find a solution to your problem, open a service request.