Service Impact Table

SRVC_IMPACT_TABLE

Set Up SACR, Common Definitions, Service Indicators, Service Impact Table

Define service impact codes to attach to service indicators.

Basis of Impact

Select the basis by which the system is to disregard this service impact.

The Service Indicator remains on the record until you remove it; however, the system will disregard the impact as of the end of the basis of impact that is selected. Each impact must have a basis of impact.

If the business process is term-based, select the Term check box for the system to disregard the impact automatically upon completion of the End Term. The end term is defined on the Add Service Indicator page, which is where you assign the service indicator to an ID.

If the business process is date-based, select the Date check box for the system to disregard the impact automatically upon completion of the End Date. The end date is defined on the Add Service Indicator page, which is where you assign the service indicator to an ID.

If the business process is both term-based and date-based, you can select both check boxes. For example, you might need to restrict enrollment activities for an individual for Fall Term 006 but only once the Drops period has begun, which is two weeks into the term. The Service Indicator code with the appropriate impact is assigned with a Start Term value of Fall Term 006, an End Term value of Fall Term 006, and a Start Date of October 6. Selecting both check boxes would allow this impact to restrict enrollment activities only on or after October 6 and only for Fall Term 006.

See Assigning a Service Indicator to an ID.

Positive Service Impact

Select this check box to indicate that the impact provides a service, as opposed to denying or restricting one.

System Function

Select this check box to identify the service impact as one called by PeopleSoft program logic. For example, you must define the CENR service impact and select this check box for it, for each institution in your system, because it is used by enrollment process logic.

See Using Student Records Service Impacts.

Service Indicator Codes

SRVC_IND_CD_TABLE

Set Up SACR, Common Definitions, Service Indicators, Service Indicator Codes

Create service indicator codes for positive and negative service indicators.

Service Indicator Reasons

SRVC_IND_RSN_TABLE

Set Up SACR, Common Definitions, Service Indicators, Service Indicator Codes, Service Indicator Reasons

Define and associate reasons for a service indicator.

Service Indicator Display

SCC_SI_DISP_ROLE

Click the Secure Display by Role link on the Service Indicator Reasons page.

Select roles permitting users with those roles to view the assigned service indicator.

Copy

Click to copy this service indicator definition, including associated service indicator impacts and service indicator reasons, to a new institution, a new service indicator code within the currently defined institution, or a new institution and code combination.

Default Reason

Displays the default reason associated with the service indicator.

Note. The system cannot display the default reason until the reason is defined and associated with the service indicator on the Service Indicator Reasons page.

Set No Default

Select this check box to prevent the system from displaying default values in the Service Indicator Reason Code and Department fields on the Service Indicators page.

Person and Organization

Specify the type of IDs to which this service indicator can be assigned.

Select the Person check box to allow assignment to individuals.

Select the Organization check box to allow assignment to organizations.

Select both check boxes to allow assignment to both individuals and organizations.

Display Deceased Label

Select this check box to display the word DECEASED at the top of pages about individuals to whom the indicator is assigned in the future.

Warning! Select the Display Deceased Label check box only when creating a death service indicator. Selecting this for any other service indicator could cause the system to apply the deceased label to individuals who are not deceased. If this happens, substantial manual effort might be required to remove the deceased designation from each individual's record.

Positive Service Indicator

Select this check box to indicate that the service indicator identifies a privilege or service to be provided.

For example, if you define a positive service indicator of Conference Guest and associate the service impact of Front of Line, then any person assigned the Conference Guest service indicator should receive front-of-line service at your institution.

Display in Self-Service

If your institution has licensed PeopleSoft Campus Self Service, you can select this check box to cause the service indicator to appear on self-service pages.

Default Start Term (0000)

Select this check box to set the Start Term to 0000 (Begin Service Indicator Term) when this service indicator is assigned.

Default Start Date

Select this check box to set the Start Date to <today's date> (current system date) when this service indicator is assigned.

Service Impact

Enter the service that is either restricted or provided by this service indicator.

Term Category

Select the single term category for which the service impact is valid.

Note. This value is provided for informational purposes for consideration by administrative users. Delivered processes do not consider term categories.

If you do not specify a term category, the service impact should be considered valid for all terms defined for the service indicator with which it is associated.

Values for this field are delivered with your system as translate values. You can modify these translate values.

See Assigning a Service Indicator to an ID.

Description

Enter comments to further describe or identify the service impact as it relates to this service indicator.

Positive Service Indicator

If the service indicator identifies a privilege or service to be provided (as opposed to denied or restricted), the system displays this check box as selected.

Reason Code

Enter a code for the service indicator reason that you are creating.

Set As Default

Select this check box to associate this reason with the service indicator. You can select only one default reason for each service indicator.

When you save the page, the system displays this reason next to the Default Reason field label on the Service Indicators Codes page. When you assign the service indicator on the Service Indicator Data 1 page, the system displays this reason as the default reason unless the Set No Default check box next to the Default Reason field on the Service Indicators Codes page is selected. In this case, no default reason appears.

Secure Display by Role

Click to access the Service Indicator Display page, where you can select roles to permit only users with those roles to view the assigned service indicator. Users without one of the specified roles are not able to view the assigned service indicator whether accessing the page through the icon or through the administrative menus.

Department

Enter the department at your institution that is responsible for this service indicator.

Reference

Select the type of entity that identified the need for this service indicator. Values are Department, Department and Instructor, and Department Bill # and Instructions.

Values for this field are delivered with your system as translate values. You can modify these translate values.

Position Number

Enter the ID of the person or office that identified the need for this service impact.

Description

Enter comments or instructions to further describe or define this service indicator reason, or to identify what an individual must do to qualify for the removal of a negative service indicator.

The text that you enter here appears as the instructions for this hold on the Holds page in PeopleSoft Enterprise Campus Self Service.

Service Indicator Summary

CC_SRVCIND_ALL

Set Up SACR, Install, CS Integration Points, CC Interface, Service Indicators

Enter or review data communicated by the Service Indicator component interface to an external vendor or other integrating application.