Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documentation
• Conventions

1 Building a Help Desk Connector

• Introduction
• Prerequisites
• Defining XML and XSL Files
  • Connector Descriptor XML File
  • connectorType.XSD
  • Default Ticket Template XSL Files
  • Response XSL Files
• Packaging and Deploying the Help Desk Connector
• Configuring the Help Desk Connector
• Testing the Help Desk Configuration
  • Transforming the Request into Connector-compliant XML Data
  • Transforming the Response Back to the Generic XML Data
• Enabling an SSL Connection for HTTPS
  • Generating Certificate Request File
  • Importing the Certificate from the Certificate Authority
  • Adding Signed Certificates to Wallet Manager

2 Building an Event Connector

• Introduction
• Prerequisites
• Defining XML and XSL Files
  • Connector Descriptor XML File
  • Target Type Definition XML File
    • Adding More Properties
    • Defining Metrics in Enterprise Manager
  • Generic Target Instance Definition XML File
  • Default Request XML Files
  • Default Request XSL Files
  • Response XSL Files
  • Response Metric Collection Script
• Packaging and Deploying the Connector
• Configuring the Event Connector
• Managing Target Instances
  • Creating Additional Target Instances
• Sending Alerts to External Systems
  • Providing Deployment Descriptor Mappings
  • Providing Request Transformations
  • Providing Response Transformations
• Enabling an SSL Connection for HTTPS
  • Generating Certificate Request File
  • Importing the Certificate from the Certificate Authority
  • Adding Signed Certificates to Wallet Manager

3 Building a Data Exchange Connector

• Introduction
  • Enterprise Manager and External Management System
  • Data Forwarding Frequency Options and Modes
• Data Exchange Concepts
  • Data Exchange Hub
  • Inbound Data Exchange Session
  • Outbound Data Exchange Session
    • Normalized Message Format
    • Denormalized Message Format
  • Message Schemas
  • Data Source
• Setting up a Data Exchange Connector
  • Creating a Data Exchange Hub
  • Creating an Outbound Data Exchange Session
  • Outbound JMS Destinations
  • Outbound Message Schema
    • Normalized Message Format
    • Denormalized Message Format
  • Creating an Inbound Data Exchange Session
  • Inbound JMS Destinations
  • Inbound Message Schemas
    • Inbound Indicators Schema
    • Message Semantics
    • Inbound Alert Schema
• Integrating Enterprise Manager with OBAM
  • Supported Versions
  • Setting up the Data Flow from Enterprise Manager to OBAM
    • Importing OBAM Artifacts for an Outbound Session
    • Updating JNDI
  • Setting up the Data Flow from OBAM to Enterprise Manager
  • End-to-End Flow
• Using an OC4J as a Data Exchange Hub
• Tips and Troubleshooting Information
  • Data Exchange Hub Connection Errors
  • Notification Methods and Rules
  • Data Flow Tips
  • Log Files
  • End-to-End Flow Sample Demonstrations
• Suggested Reading

4 Reference Tables

• Request Attributes
• Response File Properties for the Windows Platform
  • sl_OHPartitionsAndSpace_valueFromDlg Property
  • ret_PrivIntrList Property
• Queryable Properties
• Complex Response Properties
• Status Codes

5 Error Messages and Debugging

• Error Messages
• Debugging
  • Specifying the Debug Option
  • Viewing Debug Messages

Index