1 Introduction and Requirements

The Microsoft Systems Center Operations Manager (SCOM) Connector (version 1.0.5.1.0) integrates Oracle Enterprise Manager with Microsoft SCOM 2007 through web services, enabling you to exchange alert information between the two systems.

Connector Features

The Oracle Management Connector for Microsoft SCOM enables you to forward Enterprise Manager alerts to SCOM and receive Enterprise Manager alerts raised by SCOM. This ensures that the two systems are always synchronized, providing administrators with current information about their entire data center.

The connector supports the following features:

• Synchronization of the alert life cycle on both ends

• Customization of alert mappings during the alert information exchange

• Bi-directional flow of alert information

  The connector reflects the change in alert severity as the severity changes in the alert originating system. For example, if an alert is forwarded from Oracle Enterprise Manager to SCOM, all the state changes in Enterprise Manager are reflected in SCOM. However, if you change the state of the alert in SCOM, the change is not reflected in Enterprise Manager because the alert originated in Enterprise Manager. This is also the case for the other direction.

The following sections explain how the connector handles SCOM alerts and polls the SCOM web service.

Oracle Enterprise Manager Alerts Transmitted to SCOM Events

Whenever an alert is triggered in Oracle Enterprise Manager, the SCOM Connector can automatically create or update an alert in SCOM. You can use Notification Rules to specify the set of alerts for which alerts must be created, and the alert severity for which this should happen.

After the connector creates an alert in SCOM, any subsequent change of the alert severity is propagated to Microsoft SCOM. When the severity of the alert changes to Clear in Oracle Enterprise Manager, the corresponding alert is closed in SCOM.

Figure 1–1 shows an example of an Oracle Enterprise Manager alert.

Figure 1-1 Oracle Enterprise Manager Alert

Figure 1–2 shows an example of a Microsoft SCOM alert.

Figure 1-2 Microsoft SCOM Alert

Versions Supported

This connector supports the following versions of Oracle Enterprise Manager and Microsoft SCOM:

• Oracle Enterprise Manager Grid Control 10g Release 5 with one-off patch # 8228087

• Oracle Enterprise Manager Grid Control 11g Release 1

• Microsoft Systems Center Operations Manager version 2007 (including R2)

You can install the SCOM Agent on the Microsoft Windows (2000, 2003, XP) platform.

The base Enterprise Manager version number for the Microsoft Systems Center Operations Manager Connector Release 1.0.5.1.0 is Enterprise Manager 10g Release 5.

Prerequisites

Before using the Microsoft SCOM connector, ensure that you meet the following prerequisites:

• For only Grid Control 10g Release 5, download the following Oracle Patch:

  1. Download one-off patch # 8228087 from My Oracle Support at:

     http://metalink.oracle.com/

  2. Follow the instructions included with the download in the README.txt file.

• A utility for unzipping .zip files is available where the SCOM Agent is to be installed.

• Java JRE 6.0 or higher is installed on the system where the SCOM Web Service will be installed.

If you want Oracle Enterprise Manager to forward alerts to Microsoft SCOM, you need to import the OracleEnterpriseManager.Alert.Creator Management Pack from the Microsoft SCOM server. The Management Pack file is provided with the SCOM Agent installation binaries.