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Oracle® Enterprise Manager Installation and Configuration Guide for BMC Remedy Service Desk 7 Connector
Release 1.1.5.0.0
E14753-03
Contents
Index
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List of Tables
1-1 emctl Parameters
1-2 Template Properties
5-1 Ticket Creation Mappings (for all templates)
5-2 Ticket Updates (Remedy_DefaultCategory_AutoResolve.xsl Mappings)
5-3 Ticket Updates (Remedy_DefaultCategory_AutoClose.xsl)
5-4 Ticket Updates (Remedy_DefaultCategory.xsl)
5-5 Enterprise Manager Attributes