Preface

Oracle Auto Service Request (ASR) is a feature of Oracle Premier Support for Systems and Oracle/Sun Limited Warranty that is designed to automatically request Oracle service when specific hardware faults occur. ASR is designed to enable faster problem resolution by eliminating the need to initiate contact with Oracle services for hardware failures, reducing both the number of phone calls needed and overall phone time required. For complete information about ASR, see http://oracle.com/asr.

Audience

This document is intended for Oracle customers and partners who have Oracle products qualified for ASR with Oracle Premier Support for Systems and/or Hardware Warranty service plans.

Documentation Accessibility

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Access to Oracle Support

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