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Sun GlassFish Enterprise Server v3 Troubleshooting Guide

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Preface

1.  Overview of Enterprise Server Troubleshooting

2.  Specific Issues

Cannot Access Local Server (http://localhost:8080)

Did the Server Start?

Description

Was the Server Started at the Expected Port?

Description

Is a Personal Firewall Enabled?

Cannot Access Remote Server

Is the Server Available Locally?

Description

Solution

Is the Proxy Setting Causing a Problem?

Description

Solution

Cannot Access the Administration Console

Is the Application Server Running?

Description

Solution

Is the Administration Console Running on the Expected Port?

Description

Solution

Cannot Access a Server Application

Is the Application Server Running?

Description

Solution

Was Application Deployment Successful?

Description

Solution

Administrator User Name or Password Not Known

Experience Issues Related to the JDK

Description

Solution

Server Will Not Start on Windows (Port Conflict)

Is Another Application Running on the Server's Port?

Has an Ungraceful Shutdown Occurred on a Previously Running Server?

Two Server Instances Bind to Same Port on Windows

Description

Solution

Cannot Produce a JVM Thread Dump After Server Crash

Description

Solution

To Obtain a Server Thread Dump

Issues Related to Applications

Cannot Undeploy or Redeploy Application With Open Streams to jar Files (Windows)

Description

Solution

Issues Related to asadmin

asadmin start-domain Command Fails

Description

Solution

Cannot Stop Domain Using asadmin stop-domain

Description

Solution

Issues Related to Installation

Installation Hangs During Update Tool Configuration

Description

Solution

Enterprise Server Components Not Removed During Uninstallation

Description

Solution

Issues Related to Security

java.security.AccessControlException: Access Denied Error

Description

Solution

Mutual Authentication Not Working With the Application Client

Description

Solution

3.  Frequently Asked Questions

Index

Experience Issues Related to the JDK

Description

You experience JDK-related issues in a variety of circumstances.

Solution

Enterprise Server v3 requires JDK 6, so check your system for that dependency.

The minimum (and certified) version of the JDK software that is required for Enterprise Server depends on the operating system:

Ensure that the required JDK software is installed and that the JAVA_HOME environment variable points to the JDK installation directory, not the Java Runtime Environment (JRE) software.

Set JAVA_HOME and $JAVA_HOME/bin in the PATH to point to the supported JDK version.