The Oracle Fusion Middleware Administrator's Guide for Oracle Adaptive Access Manager provides in-depth information for the following tasks:
Using the dashboard for online monitoring and investigation, monitoring alerts, and running queries
Using the set of customer care tools to create cases and support Customer Service Representatives (CSR). The cases record all the actions performed by a CSR to assist the user as well as various account activities of the user
Using knowledge-based authentication framework to manage tasks that impact challenge questions, validations and levels of logic algorithms used for answers, question categories, and levels of logic algorithms used for registration
Setting up OTP Anywhere to create universal delivery options for auto-generated one-time-passwords used for secondary, risk-based user challenges to add sophisticated security to basic authentcation flows in a few easy steps
Setting up a Policy Set to evaluate traffic and to identify possible risks at checkpoints
Creating and managing policies, which contain security rules and configurations used to evaluate the level of risk at each checkpoint.
Creating groups to be used in rule conditions, to link a policy to user groups, as alert and action groups, and as exceptions groups.
Configuring patterns to record the behavior of the user accessing the system and to profile (creates a digest of) the user's data
Managing supplementary actions that are triggered based on the result action, or based on the risk scoring after a checkpoint execution, or based on both
Managing entities, user-defined structure that can be re-used across different transactions
Mapping client-specific transactions with corresponding entities so information can be captured and used for enforcing authorization rules, fraud analysis, and so on
Using Oracle BI Publisher as the reporting solution for Oracle Adaptive Access Manager
The audience for the Oracle Fusion Middleware Administrator's Guide for Oracle Adaptive Access Manager includes:
|Investigators and Customer Service Representatives||Investigators and Customer Service Representatives (CSR) use Oracle Adaptive Access Manager's case management tools to handle security and customers cases day-to-day. They have detailed knowledge about user activity and security issues. Analysts work with investigators and CSRs to identify if policies need to be adjusted or new policies need to be created.|
|Business/Security Analyst||Analysts gather intelligence from various sources to identify needs and develop requirements to address them. Some sources for intelligence include Investigators, industry reports, antifraud networks, compliance mandates, and company polices.|
|Security Administrator||Administrators plan, configure and deploy policies based on the requirements from analysts.|
|System Administrator||A System Administrator configures environment-level properties and transactions.|
|Quality Assurance||Quality Assurance (QA) tests the policies to confirm that they meet requirements.|
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For more information, see the following documents in the Oracle Fusion Middleware 11g Release 1 (11.1.1) documentation set:
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