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FAQ ID: 002810 |
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The Oracle Calendar Sync installer cannot find Palm Desktop on your desktop computer, possibly because Palm Desktop was not installed, or an unsupported version of Palm Desktop was installed. You must install a supported version of Palm Desktop prior to installing Oracle Calendar Sync. Reinstall Palm Desktop or revert to a supported version of Palm Desktop.
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FAQ ID: 002818 |
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The Oracle Calendar Sync installer cannot find ActiveSync on your desktop computer, possibly because ActiveSync was not installed, or an unsupported version of ActiveSync was installed. You must install a supported version of ActiveSync prior to installing Oracle Calendar Sync. Reinstall ActiveSync or revert to a supported version of ActiveSync.
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FAQ ID: 002834 |
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Release 10.1.1 of Oracle Calendar Sync for Palm for Windows and Oracle Calendar Sync for Pocket PC for Windows now supports submitting synchronization log information to Oracle support personnel. To display the synchronization log for a particular synchronization session, click the appropriate entry link from the left-hand side of the log viewer, then click Show Details. The synchronization log information is displayed in the embedded browser pane, located on the right-hand side of the log viewer. To submit a synchronization log: To submit a synchronization log for a particular synchronization session, click the appropriate entry link from the left-hand side of the log viewer, then click Submit. Using the default e-mail application on your system, the log viewer automatically generates an e-mail message containing the synchronization log information in an XML attachment. The e-mail message recipient can either be retrieved from the calendar server during the synchronization session or entered by the user after the submit operation is initiated.
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FAQ ID: 002800 |
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No. Although they both use the same synchronization engine, Oracle Calendar Sync and Oracle Mobile Data Sync are two separate components serving two different purposes. Oracle Calendar Sync replaces your PDA device’s sync conduits. Using your PDA desktop software, you can now synchronize your PDA with the data on the Oracle Calendar server. Oracle Mobile Data Sync uses the SyncML standard (a networking language based on Extensible Markup Language that lets wireless devices sync data with Wireless Application Service Providers) to synchronize calendar information between the Oracle Calendar server and other SyncML-compliant devices or applications over any HTTP connection (physical connection or wireless). This removes any dependency on additional components, allowing full synchronization wherever an HTTP connection is available.
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FAQ ID: 002801 |
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You can use Oracle Calendar Sync to synchronize:
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FAQ ID: 002802 |
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Yes, you can set rules to resolve conflicts when synchronizing items you own that have been modified on both the Oracle Calendar server and your PDA. You can either replace the calendar server item with the PDA item, or replace the PDA item with the calendar server item. The exception to this is if an attendee is added or removed from the list on the calendar server. Oracle Calendar Sync will always retain those changes during synchronization. If you enabled the Add Attendee Names to Notes feature, Oracle Calendar Sync will update the list of attendees in the Notes section of your event accordingly. In addition, unlike many synchronization solutions, Oracle’s synchronization solution uses intelligent conflict resolution, determining who owns the event, and who is permitted to modify it. This means that you cannot delete or modify events that you do not own. If you modify one of these events in your PDA, it will be returned to its original state once you synchronize with the Oracle Calendar server.
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FAQ ID: 002803 |
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The symbols indicate ownership as well as attendance status. The following list provides an explanation of the symbols:
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FAQ ID: 002804 |
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Use the Custom dialog box to view or change the HotSync Manager conduits and actions for each user name. To display the Custom dialog box, select Custom from the HotSync Manager menu. Select a conduit from the list and click Change to select how you want to synchronize your Calendar, Task, and Contact information. If you are using a recent Palm device, you may notice that the three conduits — Date Book, To Do List, and Address — are duplicated in the form of Calendar, Tasks, and Contacts. Choosing to synchronize two conduits with similar data produces an error. For example, you should not synchronize both Calendar and Date Book. You need to disable one set of conduits (for example, Date Book, To Do List, and Address) before initiating the next synchronization. Older Palm operating systems (for example, Palm OS 3.1-5.0) continue to synchronize their files with the Date Book, To Do List, and Address conduits. One device that uses this operating system is the Treo 600. Newer Palm operating systems (for example, Palm OS 5.2 and higher) synchronize their files with the Calendar, Tasks, and Contacts conduits. Devices that use these operating systems include Tungsten T, Tungsten T3, Zire 31, and Zire 72.
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FAQ ID: 002806 |
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No, Oracle Calendar Sync is strictly available for online synchronization – you must have a network connection to the Oracle Calendar server in order to synchronize.
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FAQ ID: 002807 |
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A full synchronization should be performed under the following circumstances:
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FAQ ID: 002808 |
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If you want to synchronize with two desktop computers, make sure you perform a full synchronization of all your data types when you switch from one computer to another. For example, you have a mobile device which you want to keep synchronized with Computer A, your workstation, and Computer B, your home computer. You perform a full synchronization of your mobile device with Computer A once, and then work normally. At home that night, you perform a full synchronization of your mobile device with Computer B once, and then proceed to work as usual. When you return to Computer A the next day, you perform a full synchronization once, and then proceed to work as usual. NOTE: Oracle recommends that you synchronize your mobile device with only one computer. Synchronizing a device with multiple computers can lead to unexpected behavior.
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FAQ ID: 002809 |
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Oracle Calendar Sync for Palm for Windows: From the Windows Start button, select Programs, then select Oracle Calendar Sync for Palm, and select View Log. Oracle Calendar Sync for Palm for Windows archives the last five logs for each entry type. Oracle Calendar Sync for Pocket PC for Windows: From the Windows Start button, select Programs, then select Oracle Calendar Sync for Pocket PC, and select View Log. Oracle Calendar Sync for Pocket PC for Windows archives the last five logs for each entry type. NOTE: Synchronization logs provide a full status report on every entry processed during synchronization, while message logs report any warnings or errors that may have occurred. A successful synchronization will produce a blank message log and a checkmark next to every entry in the synchronization log.
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FAQ ID: 002835 |
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Normally, .NET Framework is automatically downloaded and installed when you run the setup program to install Oracle Calendar Sync. However, if you are using proxy authentication, the installer may not be able to download and install the framework automatically, so the installation of Oracle Calendar Sync will not work. Before you install Oracle Calendar Sync for Pocket PC for Windows, or Oracle Calendar Sync for Palm for Windows, you need to manually install Microsoft's .NET Framework 1.1.
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FAQ ID: 002833 |
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Newer devices have a different file system from the previous Palm versions, which prevents the Oracle Calendar Sync conduits from installing properly on some of them. The Palm Tungsten E2 is not supported with Oracle Calendar Sync for Palm for Macintosh in the 10.1.1 release. The Palm Treo 650 and Tungsten T5 require Palm OS 5.4.8 or higher in order to work with Oracle Calendar Sync for Palm for Macintosh.
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FAQ ID: 002815 |
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FAQ ID: 002816 |
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It is a known limitation that either a Note or Location must be specified to create an untitled meeting. Otherwise, the untitled meeting will not be created.
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FAQ ID: 002817 |
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It is possible that Oracle Calendar Sync cannot establish a connection with your computer due to a disconnected serial cable, or an unavailable serial port. Verify that the serial cable leading from your cradle is properly connected to a serial port on your computer.
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FAQ ID: 002805 |
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The time zones on your PDA and the Oracle Calendar client that you are using must correspond.
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FAQ ID: 002819 |
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NOTE: The calendar server may temporarily be down.
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FAQ ID: 002820 |
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FAQ ID: 002821 |
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FAQ ID: 002822 |
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FAQ ID: 002823 |
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It is a known limitation that either a Note or Location must be specified to create an untitled meeting. Otherwise, the untitled meeting will not be created.
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FAQ ID: 002824 |
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It is possible that Oracle Calendar Sync cannot establish a connection with your computer due to a disconnected serial cable, or an unavailable serial port. Verify that the serial cable leading from your cradle is properly connected to a serial port on your computer.
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FAQ ID: 002825 |
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FAQ ID: 002826 |
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FAQ ID: 002827 |
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FAQ ID: 002828 |
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FAQ ID: 002829 |
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Each of the following may be the cause of this problem:
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FAQ ID: 002830 |
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The calendar application does not support this kind of change. You must delete the event and then create a new one for the calendar application to recognize it after the next HotSync.
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FAQ ID: 002831 |
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This is a limitation in this release of Oracle Calendar Sync for Palm for Macintosh.
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FAQ ID: 002832 |
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When a HotSync is done and the Custom menu setting for the calendar application is "Synchronize the files", the entry is duplicated (for more information about the duplication, open the HotSync Log). Simply delete the unwanted entry (either on your Palm device or in the calendar application) and HotSync again.
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FAQ ID: 002811 |
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Oracle Calendar Sync software replaces Palm conduits with Oracle Calendar conduits. Palm Address, Date Book, and To Do conduits are replaced with Oracle Calendar Address Book, Oracle Calendar Events, and Oracle Calendar Tasks. As a result, only Oracle Calendar entries can be synchronized with your Palm device. Use the Custom dialog box to view or change the HotSync Manager conduits and actions for each user name. To display the Custom dialog box, select Custom from the HotSync Manager menu. Select a conduit from the list and click Change to select how you want to synchronize your Calendar, Task, and Contact information. If you are using a recent Palm device, you may notice that the three conduits — Date Book, To Do List, and Address — are duplicated in the form of Calendar, Tasks, and Contacts. Choosing to synchronize two conduits with similar data produces an error. For example, you should not synchronize both Calendar and Date Book. You need to disable one set of conduits (for example, Date Book, To Do List, and Address) before initiating the next synchronization. Older Palm operating systems (for example, Palm OS 3.1-5.0) continue to synchronize their files with the Date Book, To Do List, and Address conduits. One device that uses this operating system is the Treo 600. Newer Palm operating systems (for example, Palm OS 5.2 and higher) synchronize their files with the Calendar, Tasks, and Contacts conduits. Devices that use these operating systems include Tungsten T, Tungsten T3, Zire 31, and Zire 72.
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FAQ ID: 002812 |
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NOTE: The calendar server may temporarily be down.
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FAQ ID: 002813 |
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FAQ ID: 002814 |
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