Oracle Discussions (Web Client) Troubleshooting and FAQs
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How To
How do I set up Oracle Connector for Outlook for viewing Discussion forums? How do I set up Thunderbird for viewing Discussion forums? How do I set the priority level when I post a message?
Troubleshooting
Why can’t I access certain forums from my e-mail desktop client? Why is some text displayed in a different language? Why do I get an error when I select a topic from my Favorites?

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FAQ ID: 009005
Updated: 2005-09-26
Version: 10.1.1
Browser: ALL

How do I set up Oracle Connector for Outlook for viewing Discussion forums?

To configure Oracle Connector for Outlook to show only subscribed folders of Oracle Discussion forums:

Select Shared Folders.

NOTE: If you are using Microsoft Outlook 2000, expand Public Folders to show Shared Folders.
From the Tools menu, select IMAP4 Folders and then Subscribe/Unsubscribe.
Select the folders you want to show/hide and click OK.

To configure Oracle Connector for Outlook to show all folders of Oracle Discussion forums:

Select Shared Folders.
From the Tools menu, select IMAP4 Folders and then Show All Folders.

FAQ ID: 009004
Updated: 2005-09-26
Version: 10.1.1
Browser: ALL

How do I set up Thunderbird for viewing Discussion forums?

To configure Thunderbird to show only subscribed folders of Oracle Discussion forums:

From the Tools menu, select Account Settings.
Under your e-mail account, select Server Settings.
Click Advanced.
Select Show Only Subscribed Folders.
Right-click your e-mail account and select Subscribe.
Navigate folder hierarchy and select the inboxes to subscribe to.
These inboxes will appear under Shared.

To configure Thunderbird to show all folders of Oracle Discussion forums:

From the Tools menu, select Account Settings.
Under your e-mail account, select Server Settings.
Click Advanced.
Select Show All Folders.
Right-click your e-mail account and select Subscribe. All inboxes will appear under Shared.

FAQ ID: 009000
Updated: 2005-07-15
Version: 10.1.1
Browser: ALL

How do I set the priority level when I post a message?

By default, messages posted by forum moderators are marked as high priority and messages posted by forum writers are marked with normal priority. Message priority setting is not configurable.

FAQ ID: 009001
Updated: 2005-07-15
Version: 10.1.1
Browser: ALL

Why can’t I access certain forums from my e-mail desktop client?

Even if your e-mail client is correctly configured to access forums, public discussion forums cannot be accessed using an e-mail desktop client. Use the Oracle Discussions Web client to access these forums.

FAQ ID: 009002
Updated: 2005-07-15
Version: 10.1.1
Browser: ALL

Why is some text displayed in a different language?

A few text strings in the Discussions Web client are displayed in the Discussions server locale instead of your client locale. The server locale is the language used on the computer where Oracle Discussions is installed. The client locale is the language used on your computer. Some examples of text that is displayed in the server locale instead of the client locale are the reply prefix (for example, RE) when you reply to a message within a forum, and some text on the Discussions Topics page.

FAQ ID: 009003
Updated: 2005-07-15
Version: 10.1.1
Browser: ALL

Why do I get an error when I select a topic from my Favorites?

The topic may have been moved or deleted. Favorites are cached on your computer while you are logged in to Oracle Discussions. Attempting to select a Favorite topic that was moved or deleted results in an error but it also refreshes your list of Favorites.