Skip Headers
Index
A
account data level link
accounts
self register link
Accounts tab link link
adjustments link link
aging buckets
account balances link
Aging tab link link
aging, viewing link
attachments link
B
Bali spread tables link
See dynamic tables
bank check payments link
bankruptcies link
closing link
recording link
bill to data level link
BPA link
See Oracle Bill Presentment Architecture
Broken Promises node link
C
Campaign Outcome Report link
Campaign Outcome Summary Report link
campaigns link
Case Management tab link link link
cases link
impending report to credit bureau link
recalling transferred link
reporting to credit bureau link link
reviewing transferred link
tracking costs link
transferring to external agency link link
using strategies to report to credit bureau link
claims
viewing link
Collections Administrator responsibility link
Collections Agent responsibility link link link
Collections header, controlling status link
Collections Manager responsibility link
Collections Navigator link
Collections window link link
Collector Outcome Report link
Collector Outcome Summary Report link
Collector's Work Queue link link
concurrent programs link
concurrent programs
IEX: Case Owner Load Balancing link
IEX: Clear Delinquency Buffers Table link
IEX: Collections Strategy Workflow link
IEX: Create Dunning and Broken Promise Call Backs link link link
IEX: Notify Customer link link
IEX: Notify Ext Agency link
IEX: Populate UWQ Summary Table link
IEX: Process Pending link link link link link link
IEX: Promise Reconciliation link link link link link
IEX: Purge Score History Table link
IEX: Recall Transfer link link
IEX: Refresh Metric Summary Table link
IEX: Report All Contracts link link
IEX: Review Transfer link link link
IEX: Scoring Engine Harness link link link
IEX: Send Dunnings for Delinquent Customers link
IEX: Send Dunnings for delinquent customers link
IEX: Strategy Fulfillment Mailer link
IEX: Strategy Management link
Oracle Lease and Finance Management link
Refresh AR Transactions Summary Table link link
running link
system maintenance link
contact information link
Contract tab link link
contracts link
correspondence
history link link
credit bureau
reporting all customers link
reporting cases link
credit card payments link
processing link
credit cards link
credits link
Custom tab, creating link
customer data level link
customers
contact information link
interacting with link
statements link
viewing cases link
viewing contracts link
viewing information link
viewing strategies link
D
data levels
account link
bill to link
changing link
customer link
delinquency link
in Collector's Work Queue link
delinquencies
bankruptcy link
litigation link
managing link link
process flow link
repossession link
reviewing link
updating link
viewing link
writing off link
delinquency data level link
delinquency status link
Delinquent node link
directory assistance link
dispute history link
disputing invoices link
dunning plans
concurrent programs link
process flow link
dynamic tables link link
E
eBusiness Center link
EFT payments link
expanded searches link
F
features link
H
history
viewing link
viewing adjustments link
viewing all link
viewing correspondence link link
viewing disputes link
viewing interaction link
viewing leasing payment link
viewing leasing promise link
viewing payments link
viewing promise link
History tab link link link
I
IEU: Desktop: Work Selector profile option link
IEU: Queue: Promises profile option link
IEX: Adjustment Fulfillment Template profile option link
IEX: Allow Adjustments profile option link
IEX: Case Owner Load Balancing concurrent program link
IEX: CB Notification Grace Days profile option link link
IEX: Clear Delinquency Buffers Table concurrent program link
IEX: Collections Strategy Workflow concurrent program link
IEX: Create Dunning and Broken Promise Call Backs concurrent program link link link
IEX: Credit Hold of Delinquencies profile option link
IEX: Default History Type profile option link
IEX: EA Recall Grace Days profile option link
IEX: EA Score Diff for Recall profile option link
IEX: EA Score Engine ID profile option link
IEX: EA Transfer Days profile option link
IEX: Enable Changes to Customer Instruments profile option link
IEX: Enable Credit Hold profile option link
IEX: Enable Receipt Reversal profile option link
IEX: Enable Work Queue Statuses profile option link
IEX: Metric Calculation Method profile option link link
IEX: Notify Customer concurrent program link link
IEX: Notify Customer profile option link
IEX: Notify Ext Agency concurrent program link
IEX: Notify of Intent to Recall workflow link
IEX: Notify of Intent to Report workflow link
IEX: Populate UWQ Summary Table concurrent program link
IEX: Process Pending concurrent program link link link link link link
IEX: Process Pending profile option link
IEX: Promise Reconciliation concurrent program link link link link link
IEX: Purge Score History Table concurrent program link
IEX: Recall Case workflow link link
IEX: Recall Transfer concurrent program link link
IEX: Refresh Metric Summary Table concurrent program link
IEX: Report All Contracts concurrent program link link
IEX: Report to Credit Bureau workflow link
IEX: Review Transfer concurrent program link link link
IEX: Scoring Engine Harness concurrent program link link link
IEX: Send Correspondence Automatically profile option link link link link link link link
IEX: Send Dunnings for Delinquent Customers concurrent program link
IEX: Send Dunnings for delinquent customers concurrent program link
IEX: Service Hold of Delinquencies profile option link link link
IEX: Strategy Fulfillment Mailer concurrent program link
IEX: Strategy Management concurrent program link
IEX: Transfer to External Agency workflow link link
IEX: Turn Off Invoice On Bankruptcy profile option link
IEX_OPEN_INT_HST table link link link
integrations link
interaction history link
invoices
adjusting link
disputing link
L
Lifecycle tab link link link
lists
creating for searches link
viewing link
litigation link
Loans tab link
M
metrics link link link link link
MOAC link
See multi-organization functionality
multi-organization functionality link
N
Navigator, using link
nodes
Broken Promises link
Delinquent link
Strategy Work Item link
notes link
Notes tab link link
O
OKL_OPEN_INT table link link
open credits link
open interface tables
IEX_OPEN_INT_HST link link
OKL_OPEN_INT link link link
Oracle Advanced Collections
accessing link link
features link
integrations link
overview link
process flow link
user interface link
Oracle Bill Presentment Architecture link
Oracle Lease and Finance Management link link
concurrent programs link
reporting cases to credit bureau link
viewing payment history link
write-offs link
Oracle Payments link link
Oracle Trade Management link
viewing claims in link
OTS: Default Universal Search Tab profile option link
OTS: Task Details - Query Task By profile option link
P
Payment Campaign Detail Report link
Payment Campaign Report link
Payment Campaign Summary Report link
Payment Collector Detail Report link
Payment Collector Report link
Payment Collector Summary Report link
Payment Processing window link link
payments
bank check EFT link
processing link link
promises to pay link link
reversing link
viewing history link
preconfigured elements link
process flows
campaigns link
collections link
delinquencies link
dunning plans link
strategies link
profile options
IEU: Desktop: Work Selector link
IEU: Queue: Promises link
IEX: Adjustment Fulfillment Template link
IEX: Allow Adjustments link
IEX: CB Notification Grace Days link link
IEX: Credit Hold of Delinquencies link
IEX: Default History Type link
IEX: EA Recall Grace Days link
IEX: EA Score Diff for Recall link
IEX: EA Score Engine ID link
IEX: EA Transfer Days link
IEX: Enable Changes to Customer Instruments link
IEX: Enable Credit Hold link
IEX: Enable Receipt Reversal link
IEX: Enable Work Queue Statuses link
IEX: Metric Calculation Method link link
IEX: Notify Customer link
IEX: Process Pending link
IEX: Send Correspondence Automatically link link link link link link link
IEX: Service Hold of Delinquencies link link link
IEX: Turn Off Invoice On Bankruptcy link
OTS: Default Universal Search Tab link
OTS: Task Details - Query Task By link
Profile tab link link link
Promise Reconciliation Detail Report
Collector link
Schedule link
Promise Reconciliation Summary Report
Collector link
Schedule link
promises to pay
creating link link
viewing history link
Q
queries link link
Quick Search tab link
R
reassigning work link
Reconciliation Report link
Refresh AR Transactions Summary Table concurrent program link link
reports
Campaign Outcome Report link
Campaign Outcome Summary link
Collector Outcome Report link
Collector Outcome Summary link
Payment Campaign Detail link
Payment Campaign Report link
Payment Campaign Summary link
Payment Collector Detail link
Payment Collector Report link
Payment Collector Summary link
Promise Reconciliation Detail link
Promise Reconciliation Summary link
Reconciliation Report link
running link link
responsibilities
Collections Administrator link
Collections Agent link link link
Collections Manager link
S
searches
creating list link
expanded link
performing link
quick link
saving queries link
Universal Search link link link
using saved queries link
viewing lists link
statements link
status
filters link
strategies
changing link
changing work items link
concurrent programs link
process flow link
report to credit bureau link
reviewing link
skipping work items link
transferring cases to external agency link
viewing link
Strategies tab link
Strategy Work Item node link
system maintenance
concurrent programs link
T
tables
dynamic link link
tabs
Accounts link link
Aging link link
Case Management link link link
Contract link link
Custom link
History link link link
Lifecycle link link
Loans link
Notes link link
Profile link link link
Quick Search link
Strategies link
Tasks link link
Transactions link link
Task node link
tasks link
Tasks tab link link
transaction data
viewing link
Transactions tab link link link
U
Universal Search window link link link link link link link
Universal Work Queue
concurrent programs link
reassigning work link
work item status link
user interface link
UWQ link
See also Collector's Work Queue
W
windows
Collections link link
Payment Processing link link
Universal Search link link link link link link
work items
changing link
skipping link
status link
workflows
IEX: Collections Strategy Workflow link
IEX: Notify of Intent to Recall link
IEX: Notify of Intent to Report link
IEX: Recall Case link link
IEX: Report to Credit Bureau link
IEX: Strategy Fulfillment Mailer link
IEX: Transfer to External Agency link link
write-offs link
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