Skip Headers
Index
A
account data level link link link
accounts
verifying link
aging bucket lines
for dunning plans link
aging buckets link
AKData diagnostic test link
AOLSessions diagnostic test link
AOLTests diagnostic test link
application windows
reusing link
AR Transactions Summary tables link
assigning collectors link
B
bill to data level link link link
bind variables link
broken promises node link
C
CachingFramework diagnostic test link
call wrap-up link
case scoring engine link
CGI switches link
Checklist link
See Collections Checklist
checklists
pre-implementation link
strategy link
claims link
collection status
determining with scoring engine link
Collections
Checklist link
Questionnaire link
collections administrator link
collections agent link
Collections Checklist
setting profile options link
Collections header link link
Collections lookups link
collections manager link
Collections Questionnaire
setting profile options link
Collector Report link
Collector's Work Queue
displaying nodes link
verifying navigation link
collectors
assigning link
components
mandatory, verifying link
optional, verifying link
scoring link
concurrent programs
IEX: Refresh Metrics Summary Table link
IEX: AR Collectors to Resource Collectors link
IEX: Case Owner Load Balancing link
IEX: Create Dunning and Broken Promise Call Backs link link link
IEX: Delinquency Management link link
IEX: Delinquency Status Determination link link
IEX: Notify Customer link
IEX: Notify Ext Agency link
IEX: Open Interfaces link
IEX: Process Pending link
IEX: Promise Reconciliation link
IEX: Purge Score History Table link
IEX: Recall Transfer link
IEX: Report All Contracts link
IEX: Resource Collectors to AR Collectors link
IEX: Review Transfer link
IEX: Scoring Engine Harness link link
IEX: Send Dunning for Delinquent Customers link link
IEX: Strategy Management link
IEX: Territory Assignment link
Synchronize Territory Assignment Rules link
configuring for Oracle Lease and Finance Management link
correspondence link
correspondence templates link
creating
dunning plans link
employees link
scoring components link
scoring engines link
creating templates
using Oracle XML Publisher link
credit card payments link link
Custom tabs link
customer data level link link link
customer status prioritization link
D
data levels link link
account link link
bill to link link
customer link link
delinquency link
for dunning link
deductions link
delinquencies
creating link
verifying link
delinquency data level link link
delinquent node link
diagnostic tests link
AKData link
AOLSessions link
AOLTests link
CachingFramework link
DiagnosticsSecurity link
JTFSessions link
PropertyManager link
RunAll link
Security Manager link
TerritoryManager link
UserProfile link
UserTest link
DiagnosticsSecurity diagnostic test link
dunning
correspondence templates link
process link
setting up Universal Work Queue link
dunning level link
dunning plans link
aging bucket lines link
creating link link
dunning level link
overview link
prerequisites link
setting dunning level link
E
EFT payments link link
employees
assigning roles and resource groups link
creating link
creating locations and organizations link
importing link
enabling
customer interaction tracking link
interaction center link
Web Directory Assistance link
F
features
Oracle Advanced Collections link
Oracle Receivables link
filters link
See segments
Foundation Notes link
functions link link
H
History tab link
I
IEU Queue: Bill To View Strategies profile options link
IEU: Desktop: UI: Show Quick Filter Panel profile option link
IEU: Desktop: Work Selector profile option link
IEU: Non-Media: Navigate profile option link
IEU: Queue
Account View Strategies profile option link
Bill To Strategies profile option link
Customer View Strategies profile option link
IEU: Queue Order
Account View Strategies profile option link
Bill To View Strategies profile option link
Customer View Strategies profile option link
IEU: Queue Order: Account View Delinquencies profile option link
IEU: Queue Order: Account View Promises profile option link
IEU: Queue Order: Account View Strategies profile option link
IEU: Queue Order: Bill To View Delinquencies profile option link
IEU: Queue Order: Bill To View Promises profile option link
IEU: Queue Order: Bill To View Strategies profile option link
IEU: Queue Order: Customer View Delinquencies profile option link
IEU: Queue Order: Customer View Promises profile option link
IEU: Queue Order: Customer View Strategies profile option link
IEU: Queue Order: Delinquency View Delinquencies profile option link link
IEU: Queue Order: Delinquency View Promises profile option link link
IEU: Queue Order: Delinquency View Strategies profile option link link
IEU: Queue: Account View Delinquencies profile option link
IEU: Queue: Account View Promises profile option link
IEU: Queue: Account View Strategies profile option link
IEU: Queue: Bill To View Delinquencies profile option link
IEU: Queue: Bill To view Promises profile option link
IEU: Queue: Customer View Delinquencies profile option link link
IEU: Queue: Customer View Promises profile option link link
IEU: Queue: Customer View Strategies profile option link link
IEU: Queue: Delinquency View Delinquencies profile option link link
IEU: Queue: Delinquency View Promises profile option link link
IEU: Queue: Delinquency View Strategies profile option link link
IEX: Activity Enabled in Account profile option link
IEX: Activity Enabled in Adjustment profile option link
IEX: Activity Enabled in Delinquency profile option link
IEX: Activity Enabled in Dispute profile option link link
IEX: Activity Enabled in Payment profile option link
IEX: Activity Enabled in Promises profile option link
IEX: Activity Enabled in Strategy profile option link
IEX: Adjustment Fulfillment Template profile option link
IEX: Allow Adjustments profile option link link
IEX: Allow Changes to Customer Payment Data profile option link
IEX: Allow Disputes profile option link link
IEX: Allow Promise Date Duplication Within Account profile option link
IEX: Approval Required for Promise profile option link link
IEX: AR Collectors to Resource Collectors concurrent program link
IEX: Batch Size profile option link
IEX: Callback Days for Broken Promise profile option link
IEX: Case Default Resource profile option link link
IEX: Case Owner Load Balancing concurrent program link
IEX: CB Customer Notification Email From profile option link link
IEX: CB Customer Notification Email Subject profile option link link
IEX: CB Customer Notification Grace Days profile option link
IEX: CB Customer Notification Template profile option link link
IEX: CB Notification Grace Days profile option link
IEX: Check Dunning Amount at Function Currency profile option link
IEX: CO Recall Case from External Agency workflow process link
IEX: CO Report to Credit Bureau workflow process link
IEX: CO Review Transfer to External Agency workflow process link
IEX: CO Transfer to External Agency workflow process link
IEX: Collections Bucket profile option link
IEX: Collections Rate Type profile option link
IEX: Consolidated Invoice Template profile option link
IEX: Create Dunning and Broken Promise Call Backs concurrent program link link link
IEX: Credit Hold of Delinquency profile option link
IEX: Debug Level profile option link
IEX: Default Automatically Populate Grids profile option link
IEX: Default Bankruptcy Notice of Assignment profile option link
IEX: Default Date Range Span profile option link
IEX: Default End Date Range Span profile option link
IEX: Default Fulfillment Subject profile option link
IEX: Default History Type profile option link
IEX: Default Notice of Bankruptcy Assignment profile option link
IEX: Default Payment Method profile option link
IEX: Default Tab in Collections profile option link
IEX: Default Transaction Type profile option link
IEX: Default Universal Search Tab profile option link
IEX: Default Universal Search Type profile option link
IEX: Delinquency Asset Work Flow workflow process link
IEX: Delinquency Management concurrent program link
IEX: Delinquency Management current program link
IEX: Delinquency Status Determination concurrent program link link
IEX: Delinquency Status Determination scoring engine link link
IEX: Disable iPayment Processing profile option link link
IEX: Dispute Confirmation Letter profile option link
IEX: Document Format for XML Publisher profile option link
IEX: Dunning Contact Selection Method profile option link
IEX: EA Recall Grace Days profile option link link
IEX: EA Score Diff For Recall profile option link link
IEX: EA Score Engine ID profile option link link
IEX: EA Transfer Days profile option link link
IEX: EA Vendor Notification Email From profile option link link
IEX: EA Vendor Notification Email Subject profile option link link
IEX: EA Vendor Notification Template profile option link link
IEX: Enable Credit Card Payment profile option link
IEX: Enable Credit Hold profile option link
IEX: Enable Electronic Funds Payment profile option link
IEX: Enable Promise to Pay profile option link
IEX: Enable Raising Customer Status Change Event profile option link
IEX: Enable Receipt Reversal profile option link
IEX: Enable Work Queue Statuses link
IEX: Exclude Dispute Amount From Remaining Amount profile option link
IEX: Fax IPP Host profile option link
IEX: Fax IPP Post profile option link
IEX: Fax IPP Printer Name profile option link
IEX: Fulfillment Send Method profile option link
IEX: Hide Bankruptcy in UWQ profile option link
IEX: Invoice Fulfillment Printer profile option link
IEX: Invoice Fulfillment Template profile option link
IEX: iPayment Payee ID profile option link link
IEX: IPP Printer Name profile option link
IEX: Item Type of Promise Workflow profile option link link
IEX: Launch Notes History profile option link
IEX: Maintain Status in Lifecycle Tab profile option link
IEX: Maximum Promise to Pay Range profile option link
IEX: Metric Calculation Method profile option link link
IEX: Minimum Number of Characters for Lookup profile option link
IEX: Notify Customer concurrent program link
IEX: Notify Ext Agency concurrent program link
IEX: On-Line Creditcard Payment profile option link
IEX: Open Interfaces concurrent program link
IEX: Pay Reversal Confirmation Letter profile option link
IEX: Payment Confirmation Letter profile option link
IEX: Print IPP Host profile option link
IEX: Print IPP Port profile option link
IEX: Process Pending concurrent program link
IEX: Process Strategies by Operating Unit profile option link
IEX: Promise Grace Period profile option link
IEX: Promise Reconciliation concurrent program link
IEX: Promise to Pay Confirmation Letter profile option link
IEX: Purge Score History Table concurrent program link
IEX: Recall Transfer concurrent program link
IEX: Refresh Metrics Summary Table concurrent program link
IEX: Report All Contracts concurrent program link
IEX: Resource Collectors to AR Collectors concurrent program link
IEX: Review Transfer concurrent program link
IEX: Scoring Engine Harness concurrent program link link
IEX: Send Correspondence Automatically profile option link
IEX: Send Dunning for Delinquent Customers link
IEX: Send Dunning for Delinquent Customers concurrent program link
IEX: Service Hold of Delinquencies profile option link link
IEX: Show Last Payment Due On Field profile option link
IEX: Skip Default Strategy Assignment profile option link
IEX: SMTP From profile option link
IEX: SMTP Host profile option link
IEX: Strategy Assignment Default Resource profile option link
IEX: Strategy Creation on Bankruptcy profile option link
IEX: Strategy Default Template profile option link
IEX: Strategy Disabled profile option link
IEX: Strategy Fulfillment Resource profile option link
IEX: Strategy Grace Period profile option link
IEX: Strategy Management concurrent program link
IEX: Strategy Unique Fulfillment profile option link
IEX: Territory Access profile option link
IEX: Territory Assignment concurrent program link
IEX: Turn off Collections Activity for Bankruptcy profile option link link
IEX: Turn Off Invoice on Bankruptcy profile option link
IEX: Use Customer Language for Dunning Letters profile option link
IEX: UWQ Default Complete Node days profile option link
IEX: UWQ Default Pending Days profile option link
IEX: WF for Collection Delinquent Service Hold workflow process link
IEX: WF for Collections Delinquent Credit Hold workflow process link
IEX: Work Queue Access profile option link
IEX_OPEN_INT_HST table link
implementing Oracle Trade Management link
interaction history link
Interaction Tracking link
invoices
adjusting link link
disputing link
verifying link
J
JTFSessions diagnostic test link
L
Legacy Calls link
M
metrics link
preconfigured link
N
note types link
adding link
deleting link
mapping to source link link
O
OKL_OPEN_INT table link
OKL_OPEN_INT_ASST table link
OKL_OPEN_INT_PRTY table link
open interface tables
IEX_OPEN_INT_HST link
OKL_OPEN_INT link
OKL_OPEN_INT_ASST link
OKL_OPEN_INT_PRTY link
Oracle Lease and Finance Management link
Oracle Bill Presentment Architecture link link
Oracle Customer Interaction History link
Oracle iReceivables link
Oracle Lease and Finance Management link link link
Oracle Loans link
Oracle Notes link
Oracle Payments link
Oracle Receivables link link
Oracle Resource Manager link
Oracle Territory Manager link
Oracle Trade Management link
Oracle XML Publisher link
OTS: Advanced Outbound Installation profile option link
OTS: Customer Access Privilege profile option link
OTS: Interaction-Generate Customer Activity profile option link
OTS: Interactions-Default Action Item profile option link link
OTS: Interactions-Default Action profile option link link
OTS: Interactions-Default Outcome profile option link link
OTS: Interactions-Enable Auto Wrapup profile option link link
OTS: Interactions-Enable Automatic Start profile option link link
OTS: Interactions-Generate Notes Activity profile option link
OTS: Interactions-Generate Task Activity profile option link
OTS: Interactions-Record Media Item ID profile option link
OTS: Interactions-Start on Query profile option link link
OTS: Max Interactions Displayed profile option link
OTS: Task Details - Query Task By profile option link
OTS: Telesales Interaction Enabled profile option link
P
parameters link
pre-implementation checklist link
preconfigured elements link link
scoring components link
scoring engines link
strategy templates link
strategy work items link
workflows for work items link
preconfigured scoring components link
profile categories link link
profile options link link link
checklist questions link
description link
IEU: Desktop: UI: Show Quick Filter Panel link
IEU: Desktop: Work Selector link
IEU: Non-Media: Navigate link
IEU: Queue
Account View Strategies link
Bill To Strategies link
Customer View Strategies link
IEU: Queue Order
Account View Strategies link
Bill To View Strategies link
Customer View Strategies link
IEU: Queue Order: Account View Delinquencies link
IEU: Queue Order: Account View Promises link
IEU: Queue Order: Account View Strategies link
IEU: Queue Order: Bill To View Delinquencies link
IEU: Queue Order: Bill To View Promises link
IEU: Queue Order: Bill To View Strategies link
IEU: Queue Order: Customer View Delinquencies link
IEU: Queue Order: Customer View Promises link
IEU: Queue Order: Customer View Strategies link
IEU: Queue Order: Delinquency View Delinquencies link link
IEU: Queue Order: Delinquency View Promises link link
IEU: Queue Order: Delinquency View Strategies link link
IEU: Queue: Account View Delinquencies link
IEU: Queue: Account View Promises link
IEU: Queue: Account View Strategies link
IEU: Queue: Bill To View Delinquencies link
IEU: Queue: Bill To View Promises link
IEU: Queue: Bill To View Strategies link
IEU: Queue: Customer View Delinquencies link link
IEU: Queue: Customer View Promises link link
IEU: Queue: Customer View Strategies link link
IEU: Queue: Delinquency View Delinquencies link link
IEU: Queue: Delinquency View Promises link link
IEU: Queue: Delinquency View Strategies link link
IEX: Activity Enabled in Account link
IEX: Activity Enabled in Adjustment link
IEX: Activity Enabled in Delinquency link
IEX: Activity Enabled in Dispute link link
IEX: Activity Enabled in Payment link
IEX: Activity Enabled in Promises link
IEX: Activity Enabled in Strategy link
IEX: Adjustment Fulfillment Template link
IEX: Allow Adjustments link link
IEX: Allow Changes to Customer Payment Data link
IEX: Allow Disputes link link
IEX: Allow Promise Date Duplication Within Account link
IEX: Approval Required for Promise link link
IEX: Batch Size link
IEX: Callback Days for Broken Promise link
IEX: Case Default Resource link link
IEX: CB Customer Notification Email From link link
IEX: CB Customer Notification Email Subject link link
IEX: CB Customer Notification Grace Days link
IEX: CB Customer Notification Template link link
IEX: CB Notification Grace Days link
IEX: Check Dunning Amount at Function Currency link
IEX: Collections Bucket link
IEX: Collections Rate Type link
IEX: Consolidated Invoice Template link
IEX: Credit Hold of Delinquency link
IEX: Debug Level link
IEX: Default Automatically Populate Grids link
IEX: Default Bankruptcy Notice of Assignment link
IEX: Default Date Range Span link
IEX: Default End Date Range Span link
IEX: Default Fulfillment Subject link
IEX: Default History Type link
IEX: Default Notice of Bankruptcy Assignment link
IEX: Default Payment Method link
IEX: Default Tab in Collections link
IEX: Default Transaction Type link
IEX: Default Universal Search Tab link
IEX: Default Universal Search Type link
IEX: Disable iPayment Processing link link
IEX: Dispute Confirmation Letter link
IEX: Document Format for XML Publisher link
IEX: Dunning Contact Selection Method link
IEX: EA Recall Grace Days link link
IEX: EA Score Diff For Recall link link
IEX: EA Score Engine ID link link
IEX: EA Transfer Days link link
IEX: EA Vendor Notification Email From link link
IEX: EA Vendor Notification Email Subject link link
IEX: EA Vendor Notification Template link link
IEX: Enable Credit Card Payment link
IEX: Enable Credit Hold link
IEX: Enable Electronic Funds Payment link
IEX: Enable Promise to Pay link
IEX: Enable Raising Customer Status Change Event link
IEX: Enable Receipt Reversal link
IEX: Enable Work Queue Statuses link
IEX: Exclude Dispute Amount From Remaining Amount link
IEX: Fax IPP Host link
IEX: Fax IPP Port link
IEX: Fax IPP Printer Name link
IEX: Fulfillment Send Method link
IEX: Hide Bankruptcy in UWQ link
IEX: Invoice Fulfillment Printer link
IEX: Invoice Fulfillment Template link
IEX: iPayment Payee ID link link
IEX: IPP Printer Name link
IEX: Item Type of Promise Workflow link link
IEX: Launch Notes History link
IEX: Maintain Status in Lifecycle Tab link
IEX: Maximum Promise to Pay Range link
IEX: Metric Calculation Method link link
IEX: Minimum Number of Characters for Lookup link
IEX: On-Line Creditcard Payment link
IEX: Pay Reversal Confirmation Letter link
IEX: Payment Confirmation Letter link
IEX: Print IPP Host link
IEX: Print IPP Port link
IEX: Promise Grace Period link
IEX: Promise to Pay Confirmation Letter link
IEX: Send Correspondence Automatically link
IEX: Service Hold of Delinquencies link link
IEX: Show Last Payment Due On Field link
IEX: Skip Default Strategy Assignment link
IEX: SMTP From link
IEX: SMTP Host link
IEX: Strategy Assignment Default Resource link
IEX: Strategy Creation on Bankruptcy link
IEX: Strategy Default Template link
IEX: Strategy Disabled link
IEX: Strategy Fulfillment Resource link
IEX: Strategy Grace Period link
IEX: Strategy Unique Fulfillment link
IEX: Territory Access link
IEX: Turn off Collections Activity for Bankruptcy link link
IEX: Turn Off Invoice on Bankruptcy link
IEX: Use Customer Language for Dunning Letters link
IEX: UWQ Default Complete Node Days link
IEX: UWQ Default Pending Days link
IEX: Work Queue Access link
OTS: Advanced Outbound Installation link
OTS: Customer Access Privilege link
OTS: Interaction-Generate Customer Activity link
OTS: Interactions-Default Action link link
OTS: Interactions-Default Action Item link link
OTS: Interactions-Default Outcome link link
OTS: Interactions-Enable Auto Wrapup link link
OTS: Interactions-Enable Automatic Start link link
OTS: Interactions-Generate Notes Activity link
OTS: Interactions-Generate Task Activity link
OTS: Interactions-Record Media Item ID link
OTS: Interactions-Start on Query link link
OTS: Max Interactions Displayed link
OTS: Task Details - Query Task By link
OTS: Telesales Interaction Enabled link
Process Strategies by Operating Unit link
questionnaire link
promise approval workflow link
promise to pay link
PropertyManager diagnostic test link
Q
Questionnaire link
See Collections Questionnaire
R
Reconciliation Report link
reports
Collector Report link
Reconciliation Report link
resource group hierarchy link
resource groups link
responsibilities link
reusing application windows link
RunAll diagnostic test link
S
scoring link
adding components to scoring engines link
components link
configuring scoring components link
creating scoring components link
creating segments link
entering parameters link
objects link
overview link
scoring engines
preconfigured link
segments link
weight link
Scoring Engine Harness link
scoring engines
case scoring engine link
creating link
determining collection status link
IEX: Delinquency Status Determination link link
preconfigured link
security link
Security Manager diagnostic test link
segments
FAQ link
scoring link link
strategy link
setting dunning level link
setting up
Oracle Territory Manager link
banks link
call wrap-up link
Custom tabs link
customer status prioritization link
dunning plan aging bucket link
dunning plans link link
E-Business Suite applications link
Foundation Notes link
Foundation Tasks link
legacy calls link
metrics link
Oracle Advanced Collections link
Oracle Bill Presentment Architecture link
Oracle Cash Management link
Oracle Customer Interaction History link
Oracle iReceivables link
Oracle Lease and Finance Management link link
Oracle Loans link
Oracle Payments link
Oracle Receivables link
Oracle XML Publisher link
profile options link
resource group hierarchy link
responsibilities link
scoring link
scoring ranges link
security link
strategies link
territories link link
unit of measure link
strategies link
changing link
preconfigured templates link
preconfigured work items link
preconfigured workflows link
using checklists link
using segments link
work items link
strategy work node link
switch code link
Synchronize Territory Assignment Rules concurrent program link
T
tables
AR Transactions Summary link
IEX_OPEN_INT_HST link
OKL_OPEN_INT link
OKL_OPEN_INT_ASST link
OKL_OPEN_INT_PRTY link
open interface link
task node link
Task pages link
tasks
setting up link
templates
correspondence link
territories
assign collectors link
matching attributes link
TerritoryManager diagnostic test link
U
unit of measure link
Universal Work Queue
display style link
dunning plans link
UserProfile diagnostic test link
UserTest diagnostic test link
V
verifying implementation link
accounts link
adjusting invoices link
bank EFT payments link
collector's actions link
Collector's Work Queue navigation link
disputing invoices link
Interaction Tracking link
optional components link
payment processing link
processing credit card payments link
promise to pay link
W
Web Directory Assistance link
work items link
workflow
promise approval link
workflow processes
IEX: CO Recall Case from External Agency link
IEX: CO Report to Credit Bureau link
IEX: CO Review Transfer to External Agency link
IEX: CO Transfer to External Agency link
IEX: Delinquency Asset Work Flow link
IEX: WF for Collection Delinquent Service Hold link
IEX: WF for Collections Delinquent Credit Hold link
preconfigured for work items link
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