Mandatory and Conditional Dependencies

This chapter gives an overview of the mandatory and conditional application dependencies prior to implementing Field Service or Advanced Scheduler.

This chapter covers the following topics:

• Field Service Mandatory Dependencies
• Field Service Conditional Dependencies
• Advanced Scheduler Mandatory Dependencies
• Advanced Scheduler Conditional Dependencies

Field Service Mandatory Dependencies

Before setting up Oracle Field Service, you must install and fully implement these Oracle applications or components:

• Oracle Inventory

• Oracle Order Management

• Oracle Service

  • Charges

  • Install Base

  • Counters

• Oracle Common Application Components

  • Assignment Manager

  • Resource Manager

  • Territory Manager

  • Task Manager

  • Escalation Manager

  • Calendar

  • Gantt

  • Notes

  • Interaction History

Field Service Conditional Dependencies

To work effectively with Oracle Field Service it is recommended that you install and fully implement these Oracle applications or components:

• Oracle Spares Management

• Oracle Advanced Scheduler

• Oracle Contracts Core

• Oracle Service Contracts

• Navigation Technologies spatial data

• Oracle CRM Gateway for Mobile Devices

• Oracle Field Service/Laptop

• Oracle Field Service/Palm™ Devices

• Oracle Field Service/Wireless

• Oracle Depot Repair

If using preventive maintenance, some features of the Oracle Complex Maintenance, Repair and Overhaul (CMRO) application are used.

Important: It is not necessary to license the CRMO application.

Advanced Scheduler Mandatory Dependencies

Before setting up Oracle Advanced Scheduler, you must install and fully implement these Oracle applications and components:

• Oracle Field Service

  Prerequisites to the Oracle Field Service implementation require several other Oracle Applications to be installed, such as Oracle System Administrator, and Oracle Inventory.

• Oracle Common Application Components

  The following components are applicable to Advanced Scheduler:

  • Resource Manager

  • Territories

  • Tasks

  • Calendar

For information regarding the installation and implementation of these applications, see the Oracle Common Application Components Implementation Guide.

Advanced Scheduler Conditional Dependencies

To work effectively with Oracle Advanced Scheduler, it is recommended that you install and fully implement the following Oracle applications and components:

• Oracle Spares Management

  For the current release, Spares Management implementation documentation is contained in this guide. See Setting Up Oracle Spares Management.

• NAVTEQ™

  NAVTEQ™ refers to a third-party application. To use the Advanced Scheduler spatial data module, install NAVTEQ™ spatial data, or equivalent, prior to implementing Oracle Advanced Scheduler.

  See Confirming Setup and Loading Spatial Data in this guide.