Welcome to Release 12.1 of the Oracle Global Order Promising Implementation and User's Guide.
This guide assumes you have a working knowledge of the following:
The principles and customary practices of your business area.
Oracle Global Order Promising
If you have never used Oracle Global Order Promising, Oracle suggests you attend one or more of the Oracle Global Order Promising training classes available through Oracle University.
The Oracle Applications graphical user interface.
To learn more about the Oracle Applications graphical user interface, read the Oracle E-Business Suite User's Guide.
See Other Information Sources for more information about Oracle E-Business Suite product information.
Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For additional information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/.
JAWS, a Windows screen reader, may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, JAWS may not always read a line of text that consists solely of a bracket or brace.
This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.
See Related Information Sources for more Oracle E-Business Suite product information.
To reach Oracle Support Services, use a telecommunications relay service (TRS) to call Oracle Support at 1.800.223.1711. An Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. Information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html.
Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/.
Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.
This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.
You can choose from many sources of information, including online documentation, training, and support services, to increase your knowledge and understanding of Oracle Global Order Promising.
If this guide refers you to other Oracle E-Business Suite documentation, use only the Release 12 versions of those guides.
The Oracle Integration Repository is a compilation of information about the service endpoints exposed by the Oracle E-Business Suite of applications. It provides a complete catalog of Oracle E-Business Suite's business service interfaces. The tool lets users easily discover and deploy the appropriate business service interface for integration with any system, application, or business partner.
The Oracle Integration Repository is shipped as part of the E-Business Suite. As your instance is patched, the repository is automatically updated with content appropriate for the precise revisions of interfaces in your environment.
All Oracle E-Business Suite documentation is available online (HTML or PDF).
Online Help: The new features section in the HTML help describes new features in Oracle E-Business Suite Release 12. This information is updated for each new release of Oracle Global Order Promising. The new features section also includes information about any features that were not yet available when this guide was printed. For example, if your administrator has installed software from a mini-packs an upgrade, this document describes the new features. Online help patches are available on OracleMetaLink.
Readme File: Refer to the readme file for patches that you have installed to learn about new documentation or documentation patches that you can download.
Oracle Global Order Promising shares business and setup information with other Oracle E-Business Suite products. Therefore, you may want to refer to other user's guides when you set up and use Oracle Global Order Promising.
You can read the guides online by choosing Library from the expandable menu on your HTML help window, by reading from the Oracle Applications Document Library CD included in your media pack, or by using a Web browser with a URL that your system administrator provides.
If you require printed guides, you can purchase them from the Oracle Store at http://oraclestore.oracle.com.
Oracle E-Business Suite User's Guide
This guide explains how to enter data, query, run reports, and navigate using the graphical user interface (GUI) available with this release of Oracle Global Order Promising (and any other Oracle E-Business Suite products). This guide also includes information on setting user profiles, as well as running and reviewing reports and concurrent processes.
You can access this user's guide online by choosing Getting Started with Oracle Applications from any Oracle Applications help file.
Oracle Advanced Supply Chain Planning Implementation and User's Guide
This guide describes how to use Oracle's planning solution for supply chain planning performance. This guide can be used as a reference when you are implementing Oracle Advanced Supply Chain Planning with Oracle Global Order Promising.
Oracle Advanced Planning Command Center User's Guide
Oracle Advanced Planning Command Center unifies all the Advanced Planning applications, such as Demand Management, Real-Time Sales and Operations Planning, Strategic Network Optimization, Advanced Supply Chain Planning, Distribution Requirements Planning, and Inventory Optimization. It provides a unified user interface and a single repository for all data. Its flexibility allows users to access data from external supply chain planning applications and make it available for reporting and analysis within a unified user interface based on Oracle Business Intelligence - Enterprise Edition (OBI-EE).
Oracle Collaborative Planning Implementation and User's Guide
This guide describes the information that you need to understand and use Oracle Collaborative Planning to communicate, plan, and optimize supply and demand information for trading partners across the supply chain.
Oracle Inventory Optimization User's Guide
This guide describes the comprehensive Internet-based inventory planning solution that enables you to determine when and where to hold your inventories across the supply chain to achieve the desired customer service levels.
Oracle Inventory User's Guide
This guide describes how to define items and item information, perform receiving and inventory transactions, maintain cost control, plan items, perform cycle counting and physical inventories, and set up Oracle Inventory.
Oracle Order Management User's Guide
This guide describes how to enter sales orders and returns, copy existing sales orders, schedule orders, release orders, create price lists, and discounts for orders, run processes, and create reports.
Oracle Workflow Guide
This guide explains how to define new workflow business processes as well as customize existing Oracle Applications-embedded workflow processes. You also use this guide to complete the setup steps necessary for any Oracle Applications product that includes workflow-enabled processes.
Oracle E-Business Suite Concepts
This book is intended for all those planning to deploy Oracle E-Business Suite Release 12, or contemplating significant changes to a configuration. After describing the Oracle E-Business Suite architecture and technology stack, it focuses on strategic topics, giving a broad outline of the actions needed to achieve a particular goal, plus the installation and configuration choices that may be available.
Oracle E-Business Suite Installation Guide: Using Rapid Install
This book is intended for use by anyone who is responsible for installing or upgrading Oracle E-Business Suite. It provides instructions for running Rapid Install either to carry out a fresh installation of Oracle E-Business Suite Release 12, or as part of an upgrade from Release 11i to Release 12. The book also describes the steps needed to install the technology stack components only, for the special situations where this is applicable.
Maintaining Oracle E-Business Suite Documentation Set
This documentation set provides maintenance and patching information for the Oracle E-Business Suite DBA. Oracle E-Business Suite Maintenance Procedures provides a description of the strategies, related tasks, and troubleshooting activities that will help ensure the continued smooth running of an Oracle E-Business Suite system. Oracle E-Business Suite Maintenance Utilities describes the Oracle E-Business Suite utilities that are supplied with Oracle E-Business Suite and used to maintain the application file system and database. It also provides a detailed description of the numerous options available to meet specific operational requirements. Oracle E-Business Suite Patching Procedures explains how to patch an Oracle E-Business Suite system, covering the key concepts and strategies. Also included are recommendations for optimizing typical patching operations and reducing downtime.
Oracle E-Business Suite System Administrator's Guide
This guide provides planning and reference information for the Oracle E-Business Suite System Administrator. It contains information on how to define security, customize menus and online help, and manage concurrent processing.
Oracle Alert User's Guide
This guide explains how to define periodic and event alerts to monitor the status of your Oracle Applications data.
Oracle E-Business Suite User Interface Standards for Forms-Based Products
This guide contains the user interface (UI) standards followed by the Oracle E-Business Suite development staff. It describes the UI for the Oracle E-Business Suite products and how to apply this UI to the design of an application built by using Oracle Forms.
Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1
Use this guide as a reference for upgrading an installation of Oracle applications. It provides a history of the changes to individual applications products between Release 11i and Release 12. It includes new features, enhancements, and changes made to database objects, profile options, and seed data for this interval.
Multiple Reporting Currencies in Oracle E-Business Suite
If you use the Multiple Reporting Currencies feature to record transactions in more than one currency, use this manual before implementing Oracle Global Order Promising. This manual details additional steps and setup considerations for implementing Oracle Global Order Promising with this feature.
Multiple Organizations in Oracle E-Business Suite
This guide describes how to set up and use Oracle Global Order Promising with Oracle E-Business Suite's' Multiple Organization support feature, so you can define and support different organization structures when running a single installation of Oracle Global Order Promising.
Oracle Workflow Administrator's Guide
This guide explains how to complete the setup steps necessary for any Oracle Applications product that includes workflow-enabled processes, as well as how to monitor the progress of runtime workflow processes.
Oracle Workflow Developer's Guide
This guide explains how to define new workflow business processes and customize existing Oracle Applications-embedded workflow processes. It also describes how to define and customize business events and event subscriptions.
Oracle Workflow User's Guide
This guide describes how Oracle Applications users can view and respond to workflow notifications and monitor the progress of their workflow processes.
Oracle E-Business Suite Flexfields Guide
This guide provides flexfields planning, setup and reference information for the Oracle Global Order Promising implementation team, as well as for users responsible for the ongoing maintenance of Oracle E-Business Suite product data. This manual also provides information on creating custom reports on flexfields data.
Training
Oracle offers a complete set of training courses to help you and your staff master Oracle Global Order Promising and reach full productivity quickly. These courses are organized into functional learning paths, so you take only those courses appropriate to your job or area of responsibility.
You have a choice of educational environments. You can attend courses offered by Oracle University at any one of our many Education Centers, you can arrange for our trainers to teach at your facility, or you can use Oracle Learning Network (OLN), Oracle University's online education utility. In addition, Oracle training professionals can tailor standard courses or develop custom courses to meet your needs. For example, you may want to use your organization structure, terminology, and data as examples in a customized training session delivered at your own facility.
Support
From on-site support to central support, our team of experienced professionals provides the help and information you need to keep Oracle Global Order Promising working for you. This team includes your Technical Representative, Account Manager, and Oracle's large staff of consultants and support specialists with expertise in your business area, managing an Oracle9i server, and your hardware and software environment.
Oracle STRONGLY RECOMMENDS that you never use SQL*Plus, Oracle Data Browser, database triggers, or any other tool to modify Oracle Applications data unless otherwise instructed.
Oracle provides powerful tools you can use to create, store, change, retrieve, and maintain information in an Oracle database. But if you use Oracle tools such as SQL*Plus to modify Oracle Applications data, you risk destroying the integrity of your data and you lose the ability to audit changes to your data.
Because Oracle Applications tables are interrelated, any change you make using Oracle Applications can update many tables at once. But when you modify Oracle Applications data using anything other than Oracle Applications, you may change a row in one table without making corresponding changes in related tables. If your tables get out of synchronization with each other, you risk retrieving erroneous information and you risk unpredictable results throughout Oracle Applications.
When you use Oracle Applications to modify your data, Oracle Applications automatically checks that your changes are valid. Oracle Applications also keeps track of who changes information. If you enter information into database tables using database tools, you may store invalid information. You also lose the ability to track who has changed your information because SQL*Plus and other database tools do not keep a record of changes.
Oracle develops and markets an integrated line of software products for database management, applications development, decision support, and office automation, as well as Oracle Applications, an integrated suite of more than 160 software modules for financial management, supply chain management, manufacturing, project systems, human resources and customer relationship management.
Oracle products are available for mainframes, minicomputers, personal computers, network computers and personal digital assistants, allowing organizations to integrate different computers, different operating systems, different networks, and even different database management systems, into a single, unified computing and information resource.
Oracle is the world's leading supplier of software for information management, and the world's second largest software company. Oracle offers its database, tools, and applications products, along with related consulting, education, and support services, in over 145 countries around the world.
Thank you for using Oracle Global Order Promising and this user's guide. Oracle values your comments and feedback. At the beginning of this guide is a Reader's Comment Form you can use to explain what you like or dislike about Oracle Global Order Promising or this user's guide. You can send comments to us at the e-mail address mfgdoccomments_us@oracle.com.
Oracle STRONGLY RECOMMENDS that you never use SQL*Plus, Oracle Data Browser, database triggers, or any other tool to modify Oracle E-Business Suite data unless otherwise instructed.
Oracle provides powerful tools you can use to create, store, change, retrieve, and maintain information in an Oracle database. But if you use Oracle tools such as SQL*Plus to modify Oracle E-Business Suite data, you risk destroying the integrity of your data and you lose the ability to audit changes to your data.
Because Oracle E-Business Suite tables are interrelated, any change you make using an Oracle E-Business Suite form can update many tables at once. But when you modify Oracle E-Business Suite data using anything other than Oracle E-Business Suite, you may change a row in one table without making corresponding changes in related tables. If your tables get out of synchronization with each other, you risk retrieving erroneous information and you risk unpredictable results throughout Oracle E-Business Suite.
When you use Oracle E-Business Suite to modify your data, Oracle E-Business Suite automatically checks that your changes are valid. Oracle E-Business Suite also keeps track of who changes information. If you enter information into database tables using database tools, you may store invalid information. You also lose the ability to track who has changed your information because SQL*Plus and other database tools do not keep a record of changes.