You can verify that the synchronization server is running by entering a URL into your browser. If the server is operating, the synchronization version number appears in your browser.
The web page URL is the same as the URL the synchronization client uses to connect to the synchronization server. You can construct the URL by postfixing the following path after http(s)://[server]:[port]/
/OA_HTML/SyncServlet
https://ap1001rt.us.oracle.com:7777/OA_HTML/SyncServlet
The synchronization uses Oracle Applications Framework standard logging, which means the synchronization logs can be viewed via standard Oracle logging UIs such as Oracle Enterprise Manager. Use the following parameters to enable CACSync diagnostic logging:
Application Name = CRM Foundation
Module: %cac.sync%
Level: Exception