Oracle Telecommunications Billing Integrator Implementation Guide

Contents

Title and Copyright Information

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Preface

Introduction to Telecommunications Billing Integrator

Telecommunications Billing Integrator Overview

Telecommunications Billing Integrator Features

Publishing Information to the Billing Applications

Products Used in TBI

Enhancements

Grouped Sales Order Message

Publish Bill To Accounts for a Sales Order

Additional TCA Events for Account Update Message

Enhancements to Account Message

Enhancements to Sales Order Message

Uptake of JMS Compliant Queues in XML Gateway

Implementing Telecommunications Billing Integrator

Implementation Considerations

TBI with TSO

Middleware in TBI

External Billing Applications

Implementation Tasks for Oracle Telecommunications Billing Integrator

Implementation Tasks

Setting Up XML Gateway

Defining XML Gateway Profile Values

Defining UTL_FILE_DIR Parameters

Defining XML Standards

Defining a Hub

Defining Hub Users

Defining Transactions

Internal and External Transactions in XML Gateway

Transactions Enabled for TBI

Defining Trading Partners

Setting Up Oracle Collaboration History

Defining Collaboration History Profile Values

Defining Lookup Values for Collaboration

Setting Up Collaboration Events

Setting up the Final Collaboration Event

Checking Status of Agent Listeners

Setting Up Bill Summary UI

Defining Bill Summary UI Profile Options

Providing Access and Enabling the Bill Summary UI

Personalizing Oracle Contact Center for TBI

Accessing the Bill Summary UI from Oracle Contact Center

Loading Bill Summary Data

Integration with Order Management Workflow Processes

Integrating Workflow Process for Publishing Account Information

Integrating Workflow Process for Publishing Sales Order Information

Defining Sales Order Line Profile Option

Creating the Workflow Function

Integrating Workflow Process for Publishing Group Sales Order Information

Setting Up and Running the Item Publish Concurrent Program

Item Batch Export Profile Values

Submitting the Item Publish Request

Subscribing to Account Update Events

Supported Events

Configuring the Middleware

Configuring Oracle Applications InterConnect

Oracle Applications InterConnect Overview

Setting Up OAI Hub

Setting up OAI Adapter for Advanced Queues

Dropping the Hub Schema

Importing OAI Maps to the Repository

APIs in Telecommunications Billing Integrator

Bill Summary Bulk Insert APIs

Procedure: INSERT_ROW_BATCH

Procedure: UPDATE_ROW_BATCH

Bill Summary Public Table Type: BILL_SUMMARIES_TABLE

Bill Summary Public Record Type: BILL_SUMMARIES_REC

Message Maps and DTDs for XML Gateway

Maps and DTDs Overview

Loading and Deleting Maps

Loading and Deleting DTDs

XML Messages in TBI

XML Message Overview

Outbound and Inbound BOD

XML Message Format

Outbound Messages

Inbound Messages

Seeded XML Messages

Message Specifications for Account Information

Message Specifications for Sales Order Line

Message Specifications for Product/Item

Message Specifications For Group Sales Order Line

Glossary

Index