This appendix lists the data that ships with Oracle Install Base as seeded data, or data that is shipped "out-of-the-box."
Oracle Install Base ships with four pre-defined roles, as shown in the following table.
| Role Code | Common Name of Role | Description |
|---|---|---|
| CSI_CUSTOMER_USER | Customer user | Has restricted permissions that are set up primarily for Oracle iSupport users. For example, this role does not allow such activities as instance status updates, party/account updates, ownership transfers, and counter adjustments, but does allow updates to contacts and counter values. |
| CSI_END_USER | End customer user | Has update permissions to change Oracle Install Base data. |
| CSI_NORMAL_USER | Normal user | For internal agent users. Has update permissions to change Oracle Install Base data. |
| CSI_READ_ONLY_USER | Read-only user | Applies to users who only need read-only access to Oracle Install Base data. |
A role is a combination of permissions. The following table shows the permissions supported by Oracle Install Base.
| Name | Description | Read Only User | Normal User | End Customer User | Customer User |
|---|---|---|---|---|---|
| CSI_ACCT_ACCESS_ONLY | Restricts the users access to Oracle Install Base instances based on an Account | Y | N | Y | Y |
| CSI_ADDI_ATTR_UPDATE | Update permission for Additional Attributes page. | N | Y | Y | N |
| CSI_ADDI_ATTR_VIEW | View permission for Additional Attributes page | Y | Y | Y | Y |
| CSI_ALL_ACCT_ACCESS | Allows access to Oracle Install Base instances across accounts and parties | N | Y | N | N |
| CSI_ASSET_UPDATE | Update permission for Asset page | N | Y | N | N |
| CSI_ASSET_VIEW | View permission for Asset page | Y | Y | N | N |
| CSI_CONTACT_DETAIL_UPDATE | Update permission for Contact Detail page (future use) | N | Y | Y | Y |
| CSI_CONTACT_DETAIL_VIEW | View permission for Contact Detail page | Y | Y | Y | Y |
| CSI_CONTRACT_UPDATE | Update permission for Contract page (future use) | N | Y | Y | N |
| CSI_CONTRACT_VIEW | View permission for Contract page | Y | Y | Y | Y |
| CSI_COUNTER_ADJUSTMENT | Access permission to adjust Counter readings | N | Y | Y | N |
| CSI_COUNTER_HISTORY_UPDATE | Update permission for validation flag in Counter History page | N | Y | Y | N |
| CSI_COUNTER_HISTORY_VIEW | View permission for Counter history | Y | Y | Y | Y |
| CSI_COUNTER_PROPERTIES_ACCES | Access permission to Counter properties | N | Y | Y | N |
| CSI_COUNTER_RESET | Access permission to perform Counter resets | N | Y | Y | N |
| CSI_COUNTER_UPDATE | Update permission for Counter page | N | Y | Y | Y |
| CSI_COUNTER_VIEW | View permission for Counter page | Y | Y | Y | Y |
| CSI_CREATE_INST_UPDATE | Permission for creating instance | N | Y | Y | N |
| CSI_CREATE_INST_VIEW | View permission for Create Instance page (future use) | N | Y | Y | N |
| CSI_CREATE_SYS_UPDATE | Permission for creating system | N | Y | N | N |
| CSI_CREATE_SYS_VIEW | View permission for csi Create System page (future use) | N | Y | N | N |
| CSI_CUSTOMER_VIEW | This permission should be assigned to any user that is a customer (obsoleted) | Y | N | Y | Y |
| CSI_DOWNLOAD | Access permission for the Download button instance search results | Y | Y | Y | Y |
| CSI_EXPIRE_INSTANCE | Users with this permission can change the instance's status to any terminable status, provided they also have the CSI_INST_STATUS_UPDATE permission. | N | Y | Y | N |
| CSI_GENERAL_ATTRIB_CUST_ONLY | Makes certain Customer instance attributes read only (future use) | N | N | Y | Y |
| CSI_INST_CONFIG_UPDATE | Update permission for Instance Config page | N | Y | Y | N |
| CSI_INST_CONFIG_VIEW | View permission for Instance Config page | Y | Y | Y | Y |
| CSI_INST_GENERAL_UPDATE | Update permission for Instance General page | N | Y | Y | Y |
| CSI_INST_GENERAL_VIEW | View permission for Instance General page | Y | Y | Y | Y |
| CSI_INST_NOTES_UPDATE | Permission to update the instance notes | N | Y | Y | N |
| CSI_INST_NOTES_VIEW | Permission to view the instance notes | Y | Y | Y | Y |
| CSI_INST_QUANTITY_UPDATE | Permission to update instance quantity | N | Y | Y | N |
| CSI_INST_STATUS_UPDATE | Permission to update instance status | N | Y | Y | N |
| CSI_LATEST_TRANSACTION_UPDATE | Update permission for Transaction History page (future use) | N | Y | Y | N |
| CSI_LATEST_TRANSACTION_VIEW | View permission for Transaction History page | Y | Y | Y | Y |
| CSI_OPERATING_UNIT | Security enhancement provided for HTML user interfaces: Restricts a user's access to records based on the user's operating unit. An item's Sold From organization is matched against the user's operating unit, and matching instances are displayed. If the Sold From organization is not set, then the item instance is not included in search results. | N | N | N | N |
| CSI_OPERATINGUNIT_UPDATE | Update permission for Operating Unit page | N | Y | N | N |
| CSI_OPERATINGUNIT_VIEW | View permission for Operating Unit page | Y | Y | N | N |
| CSI_ORGANIZATION_VIEW | Permission to view organization name | Y | Y | N | N |
| CSI_PARTY_ACCOUNT_UPDATE | Update permission for Party Account page | Y | Y | N | N |
| CSI_PARTY_ACCOUNT_VIEW | View permission for Party Account page | N | Y | N | N |
| CSI_PARTY_CONTACT_UPDATE | Update permission for Party Contact page | N | Y | Y | N |
| CSI_PARTY_CONTACT_VIEW | View permission for Party Contact page | Y | Y | Y | Y |
| CSI_PARTY_SUMMARY_UPDATE | Update permission for Party Summary page (future use) | N | Y | N | N |
| CSI_PARTY_SUMMARY_VIEW | View permission for Party Summary page | Y | Y | N | N |
| CSI_PARTY_UPDATE | Update permission for Party page | N | Y | N | N |
| CSI_PARTY_VIEW | View permission for Party page | Y | Y | N | N |
| CSI_PERZ_EDIT_UPDATE | Ability to update saved searches in Advanced Search page | Y | Y | Y | Y |
| CSI_PERZ_EDIT_VIEW | Ability to view saved searches in Advanced Search page | Y | Y | Y | Y |
| CSI_PRICING_UPDATE | Update permission for Pricing Attributes page | N | Y | Y | N |
| CSI_PRICING_VIEW | View permission for Pricing Attributes page | Y | Y | Y | N |
| CSI_PROPERTY_READ | Read the Instance Properties (future use) | Y | Y | Y | N |
| CSI_PROPERTY_UPDATE | Update the Instance Properties (future use) | N | N | N | N |
| CSI_REPAIR_ORDER_UPDATE | Update permission for Repair Order page (future use) | N | Y | Y | N |
| CSI_REPAIR_ORDER_VIEW | View permission for Repair Order page | Y | Y | Y | Y |
| CSI_SEARCH_ASSET_RES_UPDATE | Update permission for Search Asset Result page (future use) | N | Y | N | N |
| CSI_SEARCH_ASSET_RES_VIEW | View permission for Search Asset Result page | Y | Y | N | N |
| CSI_SEARCH_ASSET_UPDATE | Update permission for Search Asset page (future use) | N | Y | N | N |
| CSI_SEARCH_ASSET_VIEW | View permission for Search Asset page | Y | Y | N | N |
| CSI_SEARCH_PRODUCT_UPDATE | Update permission for Instance Search Results page, for example, ability to use Create, Expire, etc buttons | N | Y | Y | Y |
| CSI_SEARCH_PRODUCT_VIEW | View permission for Instance Search Results page | Y | Y | Y | Y |
| CSI_SEARCH_SYS_UPDATE | Update permission for System Search Results page, for example, ability to use Create, Update buttons | N | Y | N | N |
| CSI_SEARCH_SYS_VIEW | View permission for System Search Results page | Y | Y | N | N |
| CSI_SEARCH_TRANSACTION_UPDATE | Update permission for Search Transaction page (future use) | N | Y | N | N |
| CSI_SEARCH_TRANSACTION_VIEW | View permission for Search Transaction page | Y | Y | N | N |
| CSI_SERVICE_REQUEST_UPDATE | Update permission for Service Request page | N | Y | Y | Y |
| CSI_SERVICE_REQUEST_VIEW | View permission for Service Request page | Y | Y | Y | Y |
| CSI_SHOW_ALL_CONTACTS | Allows Oracle Install Base User to view all types of contacts | Y | Y | N | N |
| CSI_SHOW_ALL_LOCATIONS | Allows the Oracle Install Base user to view all types of locations, it overrides any restriction on location such as CSI_SHOW_EXT_LOCATIONS, CSI_SHOW_EXT_LOCN_PROD | Y | Y | N | N |
| CSI_SHOW_ALL_PARTIES | Allows the user to View all types of parties including Employees etc CSI | Y | Y | N | N |
| CSI_SHOW_EXT_CONTACTS | Restricts Oracle Install Base User to view only the external contacts | Y | N | Y | Y |
| CSI_SHOW_EXT_LOCATIONS | Restricts the Oracle Install Base user to view only external locations | Y | N | Y | Y |
| CSI_SHOW_EXT_LOCN_PRD_ONLY | Security enhancement provided for HTML user interfaces: Restricts a user to be able to retrieve only those records that are customer-items located at external sites. | N | N | N | N |
| CSI_SHOW_EXT_PARTIES | Restricts the user to View only the External parties (future use) | Y | N | Y | Y |
| CSI_SHOW_INST_CUSTOMER_MENU | Permission to display the Install Base Customer facing instance details Menu | Y | N | Y | Y |
| CSI_SHOW_INST_MENU | Permission to display the Install Base Agent facing instance details Menu | N | Y | N | N |
| CSI_SPLIT_QUANTITY_UPDATE | Update permission for Split Quantity page | N | Y | Y | N |
| CSI_SPLIT_QUANTITY_VIEW | View permission for Split Quantity page | N | Y | Y | N |
| CSI_SYS_CFG_VIEW | View permission for System configurations | Y | Y | Y | Y |
| CSI_SYS_DTL_UPDATE | Update permission for System Detail page | N | Y | Y | Y |
| CSI_SYS_DTL_VIEW | View permission for System Detail page | Y | Y | Y | Y |
| CSI_TRANSACTION_DETAIL_UPDATE | Update permission for Transaction Detail page (future use) | N | Y | Y | N |
| CSI_TRANSACTION_DETAIL_VIEW | View permission for Transaction Detail page | Y | Y | Y | N |
| CSI_TRANSACTION_INSTANCE_UPDATE | Update permission for Instances For A Transaction page (future use) | N | Y | Y | N |
| CSI_TRANSACTION_INSTANCE_VIEW | View permission for Instances For A Transaction page | Y | Y | Y | Y |
| CSI_TRANSFER_OWNER_UPDATE | Update permission for Instance Owner page | N | Y | N | N |
| CSI_TRANSFER_OWNER_VIEW | View permission for Instance Owner page | Y | Y | N | N |