Introduction to Oracle E-Business Suite Mobile Apps

Overview

Oracle E-Business Suite mobile apps enable users to perform needed tasks or take action on Oracle E-Business Suite transactions from mobile devices including iOS and Android smartphones. For example, users can handle approval requests through the mobile app for approvals or perform time entry on the mobile app for timecards. Users can download these apps from the Apple App Store and Google Play. To use the apps, users must be licensed for the base products, with mobile services configured on the Oracle E-Business Suite server. To find Oracle E-Business Suite mobile apps, search for the keywords "Oracle America EBS" in the Apple App Store and Google Play.

This guide describes how to set up an Oracle E-Business Suite instance to support connections from these mobile apps. It also describes common administration tasks for viewing mobile app installation and usage metrics, as well as logging and troubleshooting information for Oracle E-Business Suite mobile apps.

Note: This guide does not apply to the following mobile apps that are not developed based on Oracle E-Business Suite Mobile Foundation, except where specifically noted:

Oracle E-Business Suite mobile apps are available in the following languages: Brazilian Portuguese, Canadian French, Dutch, English, French, German, Italian, Japanese, Latin American Spanish, Simplified Chinese, and Spanish.

For information on using these languages, see Setting Up and Using Supported Languages.

Technical Overview

Oracle E-Business Suite mobile apps interact with the middle tier through REST-based data services and security services. When a mobile user launches the app, the security services are invoked to authenticate the user based on user credentials and initialize the security context to authorize the user with access privileges. Once the login is validated successfully, the user can access the app and the underlying Oracle E-Business Suite REST services.

The following diagram illustrates the high level technical architecture overview for Oracle E-Business Suite mobile apps:

Technical Architecture Overview

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Oracle E-Business Suite mobile apps are compatible with both Release 12.1.3 and Release 12.2.3 and onwards, as well as iOS 12.3 or later and Android 6.0 or later.

Users can run the mobile apps on any devices that are capable of running iOS 12.3 or later. Oracle E-Business Suite primarily tests its iOS mobile apps with iPhones, iPod Touches, and iPads. 

In general, users can run Android mobile apps on any devices that are capable of running Android 6.0 or later. Android device manufacturers often customize their Android distributions. Due to the degree of Android fragmentation, Oracle E-Business Suite cannot perform comprehensive device-specific certifications for this platform. Oracle strongly encourages all customers to test candidate mobile devices with their mission-critical Oracle E-Business Suite product flows before deploying those devices broadly to their end users. Oracle E-Business Suite primarily tests its Android mobile apps with Samsung Galaxy and Google Nexus devices. Reported issues that cannot be reproduced on Samsung or Google devices will be analyzed on a one-on-one basis and may need additional assistance from the device vendors first.

Oracle E-Business Suite mobile apps are developed using Oracle Mobile Application Framework (Oracle MAF), as well as additional components specific to Oracle E-Business Suite provided through the Oracle E-Business Suite Mobile Foundation. Different versions of the mobile apps may require different configuration steps on the Oracle E-Business Suite server. Before you begin configuring the mobile apps, Oracle recommends that you review the mobile app version requirements in this document and perform the configuration steps for the appropriate app version. See the Oracle E-Business Suite Mobile Foundation Release Update History section in Oracle E-Business Suite Mobile Foundation Release Notes, My Oracle Support Knowledge Document 1642431.1.

As shown in the earlier diagram, there is no new technology required on the Oracle E-Business Suite server for the mobile apps. To use the Oracle E-Business Suite mobile apps, you only need to apply server-side patches and perform some setup tasks to configure your mobile app on the server.

Oracle E-Business Suite Mobile Apps Server Connectivity Options

Oracle E-Business Suite mobile app users have the following server connectivity options, as shown in the following diagram, to access the mobile apps:

Oracle E-Business Suite Mobile Apps Server Connectivity Options

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  1. Over the Internet

    To access the Oracle E-Business Suite mobile apps over the Internet, your Oracle E-Business Suite environment must be set up in a DMZ configuration. For additional information on performing this configuration, see Advanced Configurations for Demilitarized Zone.

  2. Over the Intranet

    If your Oracle E-Business Suite environment is not set up in a DMZ configuration, mobile app users must access the Oracle E-Business Suite mobile apps through an intranet connection, such as a virtual private network (VPN).

  3. Through Enterprise Mobility Management (EMM) Solutions

    Oracle E-Business Suite mobile apps developed using Oracle Mobile Application Framework (MAF) can integrate with third-party Enterprise Mobility Management solutions that support common AppConfig standards, such as VMware AirWatch. For more information, see Integrating Oracle E-Business Suite Mobile Apps with Enterprise Mobility Management Solutions.

Additionally, refer to the following advanced configurations to have secured server access for your mobile apps:

Sizing Requirements

Because there are different product combinations, different user profiles, and different configurations, there is no one sizing answer for all hardware platforms. Some hardware vendors have sizing worksheets that model the CPU and memory requirements of Oracle E-Business Suite on their hardware. The most reliable strategy to ensure that the hardware is sized appropriately is to install a test environment, and then conduct a benchmark test with a configuration, product mix, and user load that simulates your own current and expected workloads. These conditions can help verify performance before you install your production-ready environment. An alternative is to ask Oracle Consulting Services or your hardware vendor to find another Oracle E-Business Suite system running a product mix and user profile similar to yours.

General Sizing Guidelines

When planning your Oracle E-Business Suite mobile app deployment, consider the following:

Setup Overview

Before letting the mobile users download and use an app, you need to perform administrative tasks on the Oracle E-Business Suite server for your app.

The following diagram illustrates the high level setup tasks for the administrators to perform on the server. Once the server-side setup is complete, the mobile users can start to download and use the app on the go.

Oracle E-Business Suite Mobile Apps High Level Implementation Steps

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As illustrated in the diagram, these high level tasks are:

The setup details of these tasks are further explained in the remaining chapters of this book.