1 Introduction to Oracle Operations Management Portal

This document describes how to use Operations Management Portal (OM Portal) and provides an overview of Operations Management Platform (OM Platform) and OM Portal.

It includes the following topics:

About OM Platform
About OM Portal
Accessing OM Portal

About OM Platform

OM Platform is a fully integrated, ITIL-based operations management framework, including tools, processes, and technology, which is hosted by Oracle and delivered through the Web as a Software-as-a-Service (SaaS).

OM Platform capabilities include:

Operations Management Portal (OM Portal) that provides easy navigation and reporting functionality
A customer-generated on-demand reporting engine
Heterogeneous event monitoring and rules engine for faster problem detection and resolution
Enhanced security features
A Configuration Management System (CMS) to support physical and logical devices

OM Platform benefits include:

Efficiencies in service delivery through automated features such as customer setup and management.
Secure service delivery with full data segregation and access control.
Improved quality of service through proven ITIL-based processes embedded into the tool workflow.
Greater flexibility with a customizable and scalable Web-based platform for access anywhere at any time.

About OM Portal

The Oracle Operations Management Portal forms the interface between Oracle and and its customers, enabling users to access information through Web browsers and combine information from different sources into a single entry point. OM Portal is secure, easy-to-use, and provides access to ITIL-based service application tools and best-practice workflows, enabling users to monitor and manage their infrastructure elements and drive competitive advantage to their core businesses.

Accessing OM Portal

OM Portal provides you with a single, intuitive interface for managing your IT infrastructure. Your level of access to the features available in OM Portal depends on the user profile assigned to you by your system administrator. The user profile, which includes your user name and password, configures the Oracle Operations Management workspace and determines which service applications are available to you. For information about user profiles, see "Managing User Roles".

Log in to the Oracle Operations Management Portal using your Sun Online Account user name and password. After logging in, you see the OM Portal Dashboard page that presents a list of applications for which you are authorized to access.

Note:

If you do not have a Sun Online Account, go to the following Web site:

https://reg.sun.com/