Gathering Information From Your System to Report Support Issues

If you have any support issues, call your authorized service provider. For further information about support, use the following URL to contact Enterprise Services: http://www.sun.com/service/contacting.

It is helpful to first gather information describing your configuration. This information can be collected by saving the output of the following SunScreen EFS 3.0 support commands. You invoke these commands for infomation that is useful in troubleshooting through the ssadm lib/support command.

The support command has the form:

ssadm [ -r Name_of_the_Screen ] lib/support function parameters ...

See the Unstable Command section earlier in this appendix.