Getting Help
Contact your service provider if you have problems installing or using Sun Cluster. Provide the following information to your service provider.
-
Your name and email address
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Your company name, address, and phone number
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The model and serial numbers of your systems
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The release number of the operating environment, for example Solaris 8
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The release number of Sun Cluster, for example, Sun Cluster 3.1
Use the following commands to gather information on your system for your service provider:
|
Command |
Function |
|---|---|
| prtconf -v |
Displays the size of the system memory. Reports information about peripheral devices |
| psrinfo -v |
Displays information about processors |
| showrev –p |
Reports which patches are installed |
| prtdiag -v |
Displays system diagnostic information |
|
/usr/cluster/bin/scinstall -pv |
Displays Sun Cluster release and package version information |
Also, have available the contents of the /var/adm/messages file.
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