SunPCi User's Guide

Error Messages

The following table shows some error messages that result from hardware problems, possible causes of those problems, and solutions.

Table A–1 SunPCi Error Messages

Error Message 

Possible Cause 

Solution 

Drive not ready. Abort/Retry/Fail?

If you get this message when you double-click on your CD-ROM drive in Windows NT Explorer, your SunPCi installation may have one of the following problems: 

 

Your workstation's Open Boot PROM (OBP) is out of date. 

 

Your CD-ROM drive may not be a Sun-supplied drive. 

 

 

 

 

 

Update the OBP as described in OBP (Open Boot PROM) Problems.

SunPCi only supports Sun-supplied CD-ROM drives. Replace the CD-ROM drive in your system with a Sun-supplied drive. 

General Protection Failure

If running a Windows NT application produces this failure or a Null pointer message, your version of Windows may require a software patch.

Download and install speu.exe as described in General Protection Failures in Windows NT Applications.

Warning: /etc/devlink.tab not updated correctly

Perhaps the system OBP needs to be updated

Your workstation's Open Boot PROM (OBP) is out of date. 

 

Update the OBP as described in OBP (Open Boot PROM) Problems.

 

Driver not found.

Can't attach to device.

Devlinks not created

Your workstation cannot identify the PCI device. This can be due to the following reasons: 

 

Your SunPCi card is not installed securely in the PCI slot. 

 

Your /etc/devlink.tab file was not updated correctly when you installed SunPCi.

 

Your workstation's Open Boot PROM (OBP) is out of date. 

 

 

 

Remove and reinstall your SunPCi card as described in the SunPCi Installation Guide.

 

 

 

Update the OBP as described in OBP (Open Boot PROM) Problems.

 

The SunPCi drivers could not be loaded. Is another session running?

 

This message may have appeared for one of the following reasons: 

  • You already have a SunPCi session running.

  • You removed the SunPCi card and then reinstalled it in a different PCI slot in your workstation.

  • You started up SunPCi without first restarting your workstation after you installed the card.

 

 

  • Quit the other session before running SunPCi again.

  • If possible, remove the card and install it into the PCI slot it first occupied

  • Log in as superuser, type in halt at the # prompt to halt your system again, and restart at the ok prompt using boot -r.

Driver couldn't be loaded. SunPCi cannot open the device.

 

Your SunPCi card may not be properly seated in the PCI slot. 

Make sure that the board is securely seated in the PCI slot. 

Your BIOS may be out of date.

You need to update your BIOS.  

Refer to the SunPCi Installation Guide for more information.

 

System could not transfer file data from buffers. 

You have run out of disk space on your host file system. 

Make more space on your host file system.