Sun N1 System Manager 1.3.1 Troubleshooting Guide

Load Update Job Failures

The following are possible causes for Load Update job failures:


error: Failed dependencies:


A prerequisite package should be installed

Description:

Sometimes, Load Update jobs fail because either the same package already exists or because a later version of the package exists. Ensure that the package does not already exist on the target server if the job fails.

Solution:

For a Solaris OS system, configure the idepend= parameter in the admin file.


Preinstall or postinstall scripts failure: Non-zero status


pkgadd: ERROR: ... script did not complete successfully

Solution:

Check the preinstallation or postinstallation scripts for possible errors to resolve this error.


Interactive request script supplied by package

Solution:

This message indicates that the response file is missing or that the setting in the admin file is incorrect. Add a response file to correct this error.


patch-name was installed without backing up the original files

Solution:

This message indicates that the Solaris OS update was installed without backing up the original file. No action needs to be taken.


Insufficient diskspace

Solution:

Load Update jobs might fail due to insufficient disk space. Check the available disk space by typing df -k. Also check the package size. If the package size is too large, create more available disk space on the target server.