Problems Getting the Modem Connection

The first step in the connection phase is the modem connection. The client dials the telephone number of the modem connected to the server, and the two modems communicate to set up the connection.

The following log file extract shows a failed attempt to establish the modem connection:

11/13/95 19:57:44 - Connection requested to miles
11/13/95 19:57:45 - Dialing number P365 ...
11/13/95 19:58:09 - remote host is busy

The message "remote host is busy" is displayed whenever the client receives a busy signal from the server. This may mean that the server modem is already in use by another client, or it may mean that there is a problem with the equipment. In this example, the error was provoked by using tone dialing with an office exchange that expected the client to use pulse dialing.

Try telephoning the number directly to make sure that you can reach the modem. If you cannot reach the modem, check the telephone number you are dialing. If you are sure that you are dialing the correct number, but you receive a busy signal systematically, contact your system administrator or Internet provider for help.