document contained no data Error Appears When Trying to Access the Change Manager URL

Description:

You provide the correct Change Manager URL, but the following error message appears in a dialog box:

document contained no data.

Solution:

Verify that the URL is correct.

The following example shows the correct form of the Change Manager URL:

https://server_name.domain:6789/changemgr

Ensure that the URL begins with https, not http.

If the URL is correct, try restarting the web server by typing:

# /usr/sadm/bin/smcwebserver restart