Appendix A Sun Update Connection System Navigation

This chapter describes the user interface for the Sun Update Connection Hosted web application and how to navigate through the interface.

The Summary, Systems, Updates, and Jobs pages provide different ways to view your update information and to manage updates on your systems.You can access these pages by clicking the corresponding tab.

This chapter includes these major sections:

• Summary Page

• Systems Page

• Updates Page

• Jobs Page

Summary Page

The summary page is the page that displays when you log into Sun Update Connection System. The information on this page is a compilation of information available in the other Sun Update Connection System pages.

The navigation from this page and the included information are described in this section.

Systems Table

Each item in this table with a value greater than zero is a link to system information.

• Not Checked-In. A system checks in with Sun according to the default check-in interval or the one you select. The default check-in interval is two hours. See How to Set the Check-In Interval for a System (Browser Interface) for details. A system is considered not checked in when more than one scheduled check-in time passes without any contact from the system to Sun.

  The alert icon designates a condition considered potentially critical. Systems not checking in with Sun at the scheduled interval can mean a system-down or other condition requiring your attention.

  Click the Not Checked-In link to open the Systems page with the Not Checked-In filter setting.

• Total Systems. The total number of systems which meet these conditions:

  • The system is registered through the Update Manager application for remote update management with Sun Update Connection System.

  • The system is associated with the Sun Online Account used this session.

  Click the Total Systems link to open the Systems page with the All Filter setting.

• Browse All. Opens the Systems page with the All filter setting. All systems registered through the Update Manager application for remote update management with Sun Update Connection System and associated with the Sun Online Account used this session are included in the systems listing.

  Click the Browse All button to open the Systems page with the All Filter setting.

Updates Table

Each row in this table lists an update category and the number of available updates within that category, plus the total number of updates for all categories. Each category with one or more available updates is a link to open the Updates page with the filter set to that category of updates.

• Update Category. Each category of updates included in the available updates from Sun is included in the table, and the number of updates in that category available for your registered systems displays with the category.

  If the number in the category is one or more, the category name is a link to the Updates page with the filter set to the category name.

• Total Updates. The total of the update category numbers. This represents the total number of updates available for all of your registered systems included in this session of Sun Update Connection System.

  If the number is one or more, the heading is a link to the Updates page with the filter set to the All.

• Browse All. Click this button to open the Updates page with the filter set to All.

Job Table

This table lists the completed job statuses along with the total completed and total active jobs.

• Failed. The number of jobs which completed unsuccessfully. If this number is one or more, Failed is a link to open the Jobs page with the filter set to Failed.

• Succeeded. The number of jobs which completed successfully. If this number is one or more. Succeeded is a link to open the Jobs page with the filter set to Succeeded.

• Total Completed. The total number of non-archived jobs which have the status of failed or succeeded. If this number is one or more, Total Completed is a link to open the Jobs page with the filter set to Completed.

• Total Active. The number of current jobs with the status of Pending or In Progress. If this number is one or more, Total Active is a link to open the Jobs page with the filter set to Active.

• Browse All. Click this button to open the Jobs page with the filter set to All.

Systems Page

This window includes a list of your managed systems and summarized information about all available updates and jobs for each managed system. The Filter field allows you to view a subset of systems, such as Not Checked-in or Checked-in, or All Systems to browse through the list of all of your managed systems.

The primary function of this screen is to view a system, drill down to the updates for that system, and determine what updates you want to install onto that system. Details of each system, each update, and each job are available by clicking the system name or number of available updates, or by clicking on the number of jobs.

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Note –

A job is one update to be installed on one or more systems. When you order multiple updates to be installed on one system, each update to be installed generates a job. If you order one update to be installed on multiple systems, that is one job with multiple steps.

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The Systems screen is a primary point for managing your Sun systems that are registered for management at the Sun Update Connection System. The window includes several one-click links which transport you to other functions. Buttons to display and apply updates are also included on this window.

There are several Systems windows with multiple features and functions on each. Functions available from each page are detailed in this section.

Systems

The primary Systems page gives you a view of your registered systems with the ability to install one or more updates on any system. Multiple navigation paths are available from this screen.

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Note –

For details and steps to view your systems, see How to View Your Systems (Browser Interface).

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• View Available Updates button. Opens the Systems: Available Updates screen lists each selected system (check box checked on the Systems screen) with its available updates.

• System name. Click a system name to open the System Detail pop-up window.

• Job Status number. Click a digit, greater than zero, to open the Systems screen listing all jobs in the Job Status you selected for the selected system. Navigation from this window includes:

  • System Name link. Click the system name to open a System Detail pop-up window.

  • Cancel Selected Jobs. After you have selected one or more job check boxes, click the Cancel Selected Jobs button to cancel one or more pending jobs. Jobs with any status other than pending cannot be selected, because they cannot be canceled.

  • Back to List. Click to return to the primary Systems screen.

• Jobs Summary sidebar links. Some of the data in the Jobs Summary sidebar are links:

  • Job Status numbers. Click any number, greater than zero, to open the Jobs page listing all jobs in that status that were created this session.

  • View All button. Click View All to open the primary Jobs page.

• Summary tab. Click the Summary tab to open the Summary page.

• Updates tab. Click the Updates tab to open the primary Updates page listing all available updates for all of your registered systems.

• Jobs tab. Click the Jobs tab to open the primary Jobs page listing all non-archived jobs.

Systems – Available Updates

From this screen you can find information about available updates for each of your systems including the type of update, whether an update must be manually installed or requires a reboot of your system, the date the update was released, and the number of dependencies for each update.

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Note –

For details and steps to view applicable updates for one or more systems, see How to View the Applicable Updates for One or More Systems (Browser Interface).

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You can select the updates for each system to be updated, and click Apply Updates. This creates the one or more jobs and accomplishes the following:

• Checks for any dependencies.

• Displays a confirmation window listing any dependencies.

• Displays a confirmation window listing all queued jobs including those selected on this screen.

• Updates downloaded and queued to be installed at the next check-in for each affected system.

Systems – All Jobs

Access this screen by clicking on a Job Status number for a system and by clicking the History icon in the System Name field. The All Jobs screen displays the jobs for the system you selected. Multiple navigation paths are available from this screen.

• Job status link. Opens the Job Detail window.

• Synopsis link. Opens the update Detail pop-up. Click Close to close the pop-up.

• View Installed Updates link. Opens the Installed Updates window. From this page, you can view all of the updates installed on this system. This page also provides the date each update was installed, the number of dependencies for each update, and how the update was installed. To uninstall updates, select the check box next to the update you wish to uninstall and click Uninstall Selected.

• View Available Updates link. Opens the Systems – Available Updates window. This page displays information about available updates for each of your systems including the type of update, whether an update must be manually installed or requires a reboot of your system, the date the update was released, and the number of dependencies for each update. You can find more information about an update by clicking Synopsis or Update ID. To begin applying updates to your systems, select the check boxes next to the update you wish to apply and click Apply Updates.

• Edit System Settings link. Opens the Edit Your System Settings window. In this window you can accomplish the following:

  • Edit the name of the system (Common Name)

    See How to Change a System Name (Browser Interface).

  • Change the Check-In Interval for the system

    See How to Set the Check-In Interval for a System (Browser Interface).

  • View the details of this system stored by Sun

• View Details button. Opens the Job Details window. From this window you can view the status of recent jobs performed on each system and find information on why a task may have failed. Once a job has either succeeded or failed, you can choose to archive the job, saving it in your history and removing it from this view.

• Back to List button. Opens the Systems primary window.

• Back button. Returns to the window opened just prior to this window.

Displays a list of all updates ever installed on the systems that you select. This information is retrieved from cache in the selected system.

Systems – Installed Updates

From this page, you can view all the installed updates on this system. This page also provides the date each update was installed, the number of dependencies for each update, and how the update was installed. To uninstall updates, select the check box next to the update you wish to uninstall and click Uninstall Selected. Multiple navigation paths are available from this screen.

• View All Jobs link. Opens the System – All Jobs window. See the above explanation for details.

• View Available Updates link. Opens the System – Available Updates window. See the above explanation for details.

• Edit System Settings link. Opens the Edit System Settings window. See the above explanation for details.

• Uninstall Selected button. Opens the Uninstall Dependencies and Confirmation page.

• Back to List button. Opens the primary Systems page.

Data Columns

Four function windows are included in the Systems function area of the Sun Update Connection Hosted web application. Each window displays system update and job information differently to give you visibility to all of your systems, their update history, queued jobs, available updates, and more. The data columns in each window are explained in this section, one table per window.

System (Main)

The following lists the columns on the primary Systems screen and a description of the data, any links from the column contents, and how to proceed to managing your updates from this data.

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Note –

The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.

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You can use any column that has a pyramid icon in the heading row as the sort key. Many of the fields are links system details.

• Check boxes. Each system has a check box to select that system and all its listed updates.

  The Select All button and the Clear All button enable selection or deselection of all check boxes in the list.

• System. Host name of the managed systems as registered in the Update manager application to be managed by the Sun Update Connection Hosted web application.

  Link:

  • Click the system name to open a pop-up with system details: system data sent to Sun with the system registration in Update Manager.

  • The icon at the right of this column opens the job history window for the system.

• Last Checked-in. The date stamp when the system last connected to Sun through the Sun Update Connection System. You can customize the Check-in preferences for each system in the System screen by selecting a system and clicking the Edit System Preferences button above the list of systems.

  • Time and date are displayed for a system that checked in today.

  • Date only is displayed for a system that checked in prior to today.

  • Not checked in indicates the system has missed one or more consecutive check-in cycles.

    The Alert icon to the left of the Last Check-In time stamp indicates the system is in a not checked in status; the system has failed to check in for one or more scheduled check-in times.

• Available Updates. The number of updates detected by the Update Manager analysis engine for the system.

  Link:

  The number is a link to open a window listing the updates included in the displayed count. Click the number to open the window of Available Updates for the system.

• Job Status: Pending. The number of jobs currently in the pending status. A job is pending when it is waiting for a system to check in so the update can be downloaded from Sun to the system. Once the job is initiated, the status changes from pending to in progress. Only pending jobs can be cancelled.

  Link:

  • The number is a link to view the details of the jobs which make up the count.

  • The System: All Jobs opens with the Filter of Pending applied so that only pending jobs display.

    The Jobs Summary window provides additional information about jobs just created (this session), and the breakdown of jobs into the four states.

• Job Status: In Progress. The number of jobs currently in the In Progress state. A job to install an update which requires a reboot is In Progress once the update is downloaded to the system. It remains In Progress until the next system reboot, when the update is installed and activated. In Progress jobs cannot be cancelled.

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  Note –

  The status of an update awaiting reboot continues in the In Progress state even after the reboot and successful or failed installation. You can archive the update to remove it from the active update lists and numbers.

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  Link:

  • The number is a link to view the details of the jobs which make up the count.

  • The System: All Jobs opens with the Filter of In Progress applied so only In Progress jobs display.

  • The details of the jobs include the stage in the execution of the job where each job is positioned. These details might help you determine whether a manual intervention is required.

• Job Status: Succeeded. The number of jobs which have completed successfully. This is one of two states which make up the Completed state: Succeeded and Failed are both considered completed.

  Link:

  • The number is a link to view the details of the jobs which make up the count.

  • The System: All Jobs opens with the Filter of Succeeded applied so that only Succeeded jobs display.

• Job Status: Failed. The number of jobs which have failed to complete successfully. The details of the jobs include the log entries which can track the instance and cause of the failed job. A failed job cannot be restarted. To try again, create a new job.

  Link:

  • The number is a link to view the details of the jobs which make up the count.

  • The System: All Jobs opens with the Filter of Failed applied so only Failed jobs display.

  • The details of the jobs include the stage in the execution of the job where each job is positioned. These details might help you determine whether a manual intervention is required.

Systems: Available Updates

The heading row includes fields and links. The following lists all fields on the screen along with a description of each field, including any link and its destination.

• Check boxes. Each system includes a check box for selecting the system and all its updates.

• System Name. Host name of the managed systems as registered in the Update manager application to be managed by the Sun Update Connection Hosted web application.

  Link:

  • Click the system name to open a pop-up with system details: system data sent to Sun with the system registration in Update Manager.

  • The icon at the right of this column opens the job history window for the system.

• Next Check-in. The date and time of the next scheduled check-in for the system. Check-in frequency can be modified in the System Settings (System: All Jobs: Edit System Settings button).

The body row includes a check box and links. The following lists all fields on the screen along with a description of each field, including any link and its destination.

• Check boxes. Each update has a check box for selecting that update.

• Update ID. Unique ID assigned by Sun to the update. Click the ID to open the Update detail pop-up.

• Synopsis. A brief description of the update. Click the synopsis to open the Update detail pop-up.

• Release Date. The date Sun released the update for customer installation.

• Dependencies. The number of other updates that must be installed prior to the installation of the listed update. Click the number to open a pop-up listing the IDs, synopses, and details of the dependencies.

Updates Page

Click the Updates tab to view a list of all available updates for all of your managed systems.

The Updates page is a primary point for managing Sun updates for your systems that are registered for management with the Sun Update Connection Hosted web application. The page includes several one-click links which transport you to other functions. Buttons to display and apply updates are also included on this page.

There are several Updates windows with multiple features and functions on each. Each window is detailed in this section.

Updates

The primary Updates page gives you a view of all available updates and the number of your registered systems affected by each update. From this page, you can view all the different types of updates available for your systems by ID, name, type, how many systems would be affected, and the date that the update was released.

Multiple navigation paths are available from this window.

• View Systems Affected button. Opens the Updates – Systems Affected window that lists each update along with each system that update affects.

• Update ID link. Opens the README for the update in a pop-up window. Click Close to close the pop-up.

• Synopsis link. Opens the README for the update in a pop-up window. Click Close to close the pop-up.

• Summary tab. Click the Summary tab to open the Summary page. See Summary Page.

• Systems tab. Click the Systems tab to open the primary Systems page listing all of your registered systems. See Systems Table.

• Jobs tab. Click the Jobs tab to open the primary Jobs page listing all non-archived jobs.

Updates – Systems Affected

From this page, you can view each update and the systems that update will affect. You can also view the status of your systems, the dependencies for each update, and the version of the update currently installed on each system. To begin applying updates to your systems, select the check boxes next to the updates you wish to apply and click Apply Updates.

Multiple navigation paths are available from this window.

• Apply Updates button. Directs Sun Update Connection System to create a job which completes the following actions:

  • Checks for any dependencies.

  • Displays a confirmation window of the list of any dependencies.

  • Displays a confirmation window listing all queued jobs including those selected on this screen.

    See How to Install Dependent Updates With Selected Updates (Browser Interface).

• Back to List. Opens the primary Updates page.

Dependencies and Confirmation

Opens page when a selected update requires the installation of one or more updates, which you did not select, to install successfully. The window header is:

host-name:update-ID Dependencies

The text explains the dependencies.

• Click Install All Above Updates to proceed with the update installation, including the dependencies.

• Closes this window, then opens a Confirmation of Jobs Scheduled window listing the created jobs to install the updates.

Confirmation of Jobs Scheduled to Install Updates

Confirms that you have successfully scheduled a number of jobs. You can print this page for your records using your browser’s Print option. You can cancel scheduled updates by going to your Job List. You can continue queuing new updates from either the Systems main page or the Updates main page.

Navigation from this page is with the Summary, Systems, or Jobs tab, plus the Back to List button.

Data Columns

Two major function windows are included in the Updates function area of the Sun Update Connection Hosted web application. Each window displays system update and job information differently to give you visibility to all available updates for your systems. The data columns in each window are explained in this section, one table per window.

Updates

The following lists the columns on the primary Updates screen along with a description of the data, any links from the column contents, and how to proceed to managing your updates from this data.

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Note –

The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.

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You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.

• Check boxes. Each update has a check box to select that update.

  The Select All button and the Clear All button enable selection or deselection of all check boxes in the list.

• Update ID. The unique ID assigned by Sun to the update.

• Synopsis. Brief descriptive text identifier of the update.

  Link:

  • Click the synopsis to open a pop-up with update details.

  • The icon at the right of the synopsis indicates if the update requires a reboot for installation or if it requires manual intervention for installation. If no icon displays for the update, the update can be installed on the systems selected on the next window when each checks-in next.

• Type. The category of update. The choices of type include:

  • Security

  • Recommended

  • Non-critical

  • Feature

• Systems Affected. The number of systems for which this update is appropriate as detected by the Update Manager analysis engine.

  Link:

  Click the number to open the window labelled Updates: Systems Affected.

• Release Date. The date on which the listed update was released by Sun.

  This field is not a link.

Updates: Systems Affected

The heading row includes fields and links. The following lists all fields on the screen along with a description of each field, including any link and its destination.

• Check boxes. Each update has a check box. Checking that box selects the update and all systems for which that update is appropriate.

• Update ID: Synopsis. Unique ID assigned by Sun to the update. Click the ID to open the Update detail pop-up followed by a brief description of the update. Click the synopsis to open the Update detail pop-up.

Each body row has a selection check box and links. The following lists all fields on the screen along with a description of each field, including any link and its destination.

• Check boxes. Each system has a check box to select system for installation of the listed update on that registered system.

• System Status. The status of the listed system. The status choices are checked-in or not checked-in. A system is considered not checked-in when it fails to contact Sun three check-in intervals in a row.

• System Name. Host name of the managed systems as registered in the Update Manager application to be managed by the Sun Update Connection Hosted web application.

• Dependencies. The number of other updates that must be installed prior to the installation of the listed update. Click the number to open a pop-up listing the IDs, synopses, and details of the dependencies.

• Installed Version. The Update ID and the version currently detected as installed on the indicated system.

The Dependencies window series is the same as for Systems.

Jobs Page

From this page, you can view the jobs queued for each of your systems, including the status of updates, how many systems are affected, and the date the job was scheduled or completed. You can view update details including dependencies and any problems encountered by clicking the Update ID or Synopsis. You can view the job details by selecting the check boxes for each job you wish to view and then clicking View Selected.

When you click the Job tab, you display a list of all current jobs created and queued for your registered systems. From this window you can view and manage the jobs. You can perform the following jobs from the main Job window:

• View a list of all current jobs

• Archive completed jobs

• Click a job to see the job details

• Select several jobs by checking the check boxes to view details of the jobs

• Click the number in the Systems Affected column to view details of the systems included in the job

• Click the Update ID to view a pop-up of the update README

• Sort by any data column

• Select one or more Pending jobs, click the View Selected, open the Job Detail window, and cancel one or more Pending jobs

Multiple navigation paths are available from this page.

• View Selected button. Opens the Jobs Detail page. From this page, you can view the status of recent jobs performed on each system along with information on why a job may have failed. Once a job has either succeeded or failed, you can choose to archive the job, saving it in your history and removing it from this view. You cannot archive a job that is Pending or In Progress. You can view your archived jobs by going to the Archived JobList.

• Archive Selected button. Opens the Archived Job Detail window. Each selected job is listed in a group format: Job ID header with Status for the job on each affected system.

  • Only completed jobs can be archived.

  • Completed jobs are Failed and Succeeded jobs

• Job Status link. Opens the Job Details page. From this page, you can view the status of recent jobs performed on each system along with information on why a job may have failed.

• Update ID link. Opens the README for the update in a pop-up window. Click Close to close the pop-up.

• Synopsis link. Opens the README for the update in a pop-up window. Click Close to close the pop-up.

• System Affected link. Opens the Jobs Details page. From this page, you can view the status of recent jobs performed on each system along with information on why a job may have failed.

Data Columns

The Jobs windows include the following:

• Jobs

• Job Detail

• Archived Job Detail

• Confirmation of Jobs Scheduled

Each window displays Job information differently to give you visibility to all available jobs, updates, and systems affected. The data columns in each window are explained in this section, one table per window.

Jobs

The following columns on the primary Jobs screen are listed along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.

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Note –

The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.

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You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.

• Check boxes. Each update has a check box to select that update.

  The Select All button and the Clear All button enable selection or deselection of all check boxes in the list.

• Job Status. The current status of the job.

  • Pending – queued job to be performed when affected system checks in next or the system is rebooted

  • In Progress – performed job not yet completed

  • Failed – completed job that did not complete successfully

  • Succeeded – completed job that completed successfully

• Update ID. The unique ID assigned by Sun to the update.

• Synopsis. Brief descriptive text identifier of the update.

  Link:

  • Click the synopsis to open a pop-up with update details.

  • The icon at the right of the synopsis indicates if the update requires a reboot for installation, or if it requires manual intervention for installation. If no icon displays for the update, the update can be installed on the systems selected on the next window when each checks in next.

• Systems Affected. The number of systems for which this update is appropriate as detected by the Update Manager analysis engine.

  Link:

  Click the number to open the window labelled Updates: Systems Affected.

• Date/Time. The date and time the listed job was last processed: reached its current status.

  This field is not a link.

Jobs Detail

The following columns on the Jobs Detail window are listed along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.

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Note –

The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.

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You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.

• Check boxes. Each update has a check box to select that update.

  The Select All button and the Clear All button enable selection or deselection of all check boxes in the list.

• Job Status. The current status of the job.

  • Pending – queued job to be performed when affected system checks in next or the system is rebooted

  • In Progress – performed job not yet completed

  • Failed – completed job that did not complete successfully

  • Succeeded – completed job that completed successfully

• System Name. Common name of the system where the job is being or is to be performed.

• Comments. Text explaining why the job either failed or succeeded.

• Date/Time. The date and time the listed job was last processed to reach its current status.

  This field is not a link.

Archived Job Detail

The following columns on the Archived Jobs Detail window are listed along with a description of the data, any links from the column contents, and how to proceed to managing your jobs from this data.

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Note –

The data on this window can be refreshed with your browser Refresh button. The data remains for the session until a refresh or reload is ordered.

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You can sort on any column that has a pyramid icon in the heading row of the column. Most of the data are links.

• Archived Job Status. The current status of the archive job.

  • Pending – queued job to be performed when affected system checks in next

  • In Progress – performed job not yet completed

  • Failed – completed job that did not complete successfully

  • Succeeded – completed job that completed successfully

• System Name. Common name of the system where the job is being or is to be performed.

• Comments. Text explaining why the archive job either failed or succeeded.

• Date/Time. The date and time the listed job was last processed to reach its current status.

  This field is not a link.